Dubai Metro quick guide

Everybody is talking about Dubai Metro. Here are all the facts you need to know to join in the conversation 18 Comments

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How much are the tickets?
Tickets will be rechargeable cards, which you can purchase from the vending machines in every station. There are four different colours: silver, blue, gold and red. A silver card costs Dhs20 (including Dhs14 of credit) and is designed for frequent travellers who just want to get from A to B. Individual fares then cost from Dhs1.80 to Dhs5.80. The blue card costs Dhs70 (including Dhs20 of credit) and is for people who want a personalised, secured card, complete with online services and loyalty programmes. Individual journeys with blue cards also cost from Dhs1.80 to Dhs5.80. The gold card is priced at Dhs20 (including Dhs14 of credit) and gets you access to the leather seats and carpeted Gold Class carriages. Gold fares then range from Dhs3.60 to Dhs11.60. Finally, a red ticket costs Dhs2 and earns you one trip – or you can pay Dhs4 for one trip in Gold.

Which stations are going to be open from September 10?
Ten of the Red Line’s 29 stops will be available from September 10 (official opening ceremony September 9): Nakheel Harbour & Tower, Mall of the Emirates, Financial Centre, Al Jafiliya, Khalid Bin Al Waleed, Union Square, Al Rigga, Deira City Centre, Airport T3 and Rashidiya Terminal.

What times will it be running?
From 6am-11pm, Saturday to Thursday, and from 2pm-midnight on Fridays. During peak hours they will run every three minutes and 45 seconds, although initially the frequency will be every 10 minutes.

Can you eat on the metro?
No – you will get fined Dhs100 for eating on a metro train.

What’s inside the stations?
Naturally the commercial potential of these sleek, pod-like hubs has not been missed. Inside them you will find shops, restaurants, coffee machines, banks, ATMs and first-aid trained station staff. And if you’re worried about crime, then fear not: a total of 3,000 CCTV cameras will keep an eye on Dubai Metro’s passengers.

What happens next?
The 19 stops that are not opening today should all be operating by February next year. Then, in June 2010, the Green Line – stretching from Jadaf on the Creek to Al Qusais – should open. The Red Line is also going to be extended, taking it to the Jebel Ali/Abu Dhabi border. In 2012 the Purple Line will link Dubai International Airport and Al Maktoum International Airport in Jebel Ali (which should open June 2010). There are plans for a Blue Line to serve the two airports along Emirates Road and even a Yellow Line, but it’s unknown where this will run. Every stop will be served by buses, abras or water taxis, all with air-conditioned waiting areas. The whole caboodle should be in business by 2015.

By Jeremy Lawrence
Time Out Dubai,

User reviews:

Posted by: Alan Wood on 01 Feb ' 13 at 17:58

Looks very good, is there a metro map for planning

Posted by: Gordon Grant on 30 Sep ' 11 at 00:27

Visiting Dubai soon and have heard there is a restriction on luggage that can be taken onto Metro - is this the case?

If so, what is the limit - seems strange to have a Metro which operates out of Airport and tourists may have issues and maybe have to utilise Taxi`s.

We will be travelliing to the Palms and the Metro looks like a good means of transport with possibly a Taxi from nearest stop at Palms - any info / recommendations would be appreciated.

Posted by: john on 13 Sep ' 09 at 18:57

The Metro looks great and I hope it works out well,I think my wife and I will wait a month or so until all the bugs are worked out.

The hours on Thursday Night and Friday Night must be extended since a lot of people go out late to enjoy themselves.The only reason I can see to not have late night hours is because the city is afraid the Taxi's will loose money especially since they have late night rates then.

Not have baggage places is just inexcusable when you have airport stops,we have taken the metro from airports all over Europe so lets get it right because that is just to foolish.

Posted by: Alex Dubai on 10 Sep ' 09 at 13:34

Why on earth have they got the metro only starting at 2pm on a Friday. How short sighted! They really need to sort this as people really can use it as an alternative for going to the malls etc or picking up their car from the night before.

Posted by: maya dela cruz on 10 Sep ' 09 at 08:51

questions:

a) if we authorized our kids from age 9 and above to ride the metro, will the security allow them to travel alone? is it safe for them to use the metro by their own?

b) can we carry our bicycle in the train ride until we get of the train to use it? or even skate boards, in line skates or a trikke??

c) is the nol card rechargeable? or we have to buy a new every time its empty?

d) in other countries like Philippines and Thailand, old people and students get discount for train fares, are we going to have that here to for Dubai metro?

e) is the metro crime free or crime-less?? because in other countries the security doesn't help at all & we ride the trains with our hands on our hearts afraid of something that might be happening?

NOTE: Please keep in mind that me and my family will not consider getting on the Dubai Metro until we know our questions are answered & the Dubai metro is safe for my family members..

thank you

Posted by: maya dela cruz on 10 Sep ' 09 at 07:34

we need metro to be active on friday mornings pleaaaase... so we could go to the beach..

Posted by: Ayesha on 09 Sep ' 09 at 16:00

Metro should definitely be open on Friday mornings, and 11pm is too early for it to stop, they should look at the timings again so that it can be used by more people.

Posted by: degas antonie on 09 Sep ' 09 at 12:39

MY GOD IT'S VERY HAPPY TO HEAR AND START DUBAI METRO
TONIGHT 09/09/09.

MAY ALMIGHTY GOD BLESS DURING THIS RAMADAN SEASON
TO ALL DUBAI'TES.
HOPE ALL STAIONS WILL TAKE FUNCTION ON 2010.

LET'S START MOOOOOOOOOVINGGGGGG.........................


WITH LOVE
DEGAS DUBAI.
COK-DXB-COK

Posted by: MOHAMMED RASIK on 09 Sep ' 09 at 10:52

I HAVE ONE DOUBT
I WANT TO KNOW HOW THE CARD CAN BE RECHARGED.AND ALSO WILL THE SERVICE CHARGE BE REDUCED ONCE THE CARD IS RECHARGED. ...

Posted by: RJ on 09 Sep ' 09 at 09:10

I wish this initiative of having Dubai Metro Train is a success and other emirates would follow its own development of transport and shall connect the rest of united arab emirates.

I have questions though, is there any limits in terms of weight that goes in the train? Since there is a plan of connecting it to the airport? Can i carry a 20 to 30 kg of load with me?

Is there any frisking / inspection point prior to boarding?

Posted by: FYC on 09 Sep ' 09 at 08:01

WE ARE RESIDENTS OF ABUDHABI SO I FEEL WE SHOULD NOT BE LEFT OUT !!METRO SHOULD CONNECT ATLEAST TILL THE' SAMHA ADNOC FILLING STATION'.

Posted by: FYC on 09 Sep ' 09 at 07:58

METRO SHOULD definately BE OPEN FRIDAY MORNINGS!!!!!!!!!!!!!

Posted by: Michael on 09 Sep ' 09 at 07:57

We have won 2 Gold tickets for the opening ceremony/ ride today.
However if you park in Mall of the Emirates - how do you get back from Rashidya?
Is it a round trip?

Posted by: Mona on 09 Sep ' 09 at 04:26

i like

Posted by: DORIS BETANCOURT on 08 Sep ' 09 at 20:39

IS EXELENT TO THE PEOPLE TO ENJOY THE METRO WILL RESPEC THE RULES AND HAVE TO REALLY KNOW TO RESPEC A PEOPLE AROUND

Posted by: ashraf on 08 Sep ' 09 at 16:03

iam very exited to see and use the metro... but lets wish it will be usfull bcz here in uae oil is sheep and its very easy to get and have a car !!!!!

Posted by: boby on 08 Sep ' 09 at 11:16

v.happy to see this new metro running,an am proud of me to be here in dubai when this new historic event starts.

Posted by: Mustafa Daoud on 07 Sep ' 09 at 16:23

Two suggestions I want to make.
1) Metro should be working on Friday morning, I do not understand this discontinuity. because i would love to take metro for instance to go praying in a different mosque on each fridays. It is also stopping its daily services to early (11pm or even midnight) is too early for people working in malls by example. I suggest it should stop at 2am.
2) There should be a family pricing program, I would love to travel to Deira from Marina on weekends in example together with my Family only if there is a discounted price attached (obviously should be cheaper then driving).

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