A bizarre combination of table tennis hall and nightclub, founded by an older, respected Hollywood actress (Susan Sarandon)
James Aug 27, 2013 02:48 pm
I first came to Spin for an office get together and had a great evening. A few of us decided to make it a regular event and made Tuesday our weekly ping-pong evening. We liked that is was quiet (we were usually the only ones there apart from the staff). Unfortunately things soured on our most recent visit, We arrived to find that we were the only customers. We ordered our drinks at the bar and began to play. A waitress came to take our order for another round of drinks but made a mistake with the order. When this was politely pointed out to her (the incorrect bottle had not even been opened) she protested, accusing my friend of the error. Following a tantrumic outburst she eventaully replaced the drink. None of us could believe what wevhad just witnessed. We continued with our game but were ignored for any subsequent service (despite there being at least 20 service staff either standing around chatting or playing ping-pong themselves). When we had finished playing I asked to speak with the manager and explained what had happened at which point the waitress ran over and interruped our private conversation. The manager was indifferent and did not even acknowledge the unacceptable behaviour let alone make an apology.
It is a great shame to see a place with such potential being managed so poorly. The manager demonstrated very poor communication skills and limited (if any) experience in customer care. I only hope that this will be addressed soon otherwise the venu is destined to fail.
Needless to say they have lost my custom and all my work colleagues.
Vijay Jul 15, 2013 03:42 pm
A decent place to go for a drink and play some ping pong. I guess it is the only pub in Dubai which offers this combination. They do not serve hienkien on the tap which is pretty bugging and i guess they need to add it soon, or they will loose Mr.H lovers like me.
Happy hours are before 9 PM i guess, and they have an offer of 4 pints with 1 hour of playing TT, all for 200 AED. This seems to be a good offer to grab, when going out with friends to get started with a few drinks before the big party :)