Franck Provost

Hair styling chain with outlets across the city 13 Reviews

Franck Provost’s prices are fairly reasonable, and they do a good cut and colour. Half head of highlights from Dhs375. Time Out recommends this branch.

By Time Out Dubai staff
Time Out Dubai,

Details

  • Location: Dubai Marina, Dubai
  • Tel: 04 362 9865
  • Travel: Marina Walk
  • Website

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User reviews:

Posted by: Katrina on 01 Aug ' 12 at 06:37

Went to the salon last Saturday and had the BEST highlight treatment and hair cut by Maltini (Hairdresser from Jordan) who works at the Marina Walk branch. It is rare to be treated by a skilled hairdresser who takes time to advise you on the best colours for your highlights, so that the final results is as natural as possible. Not only did Maltini do a great job, he also applied masks and protective treatements, in addition to a great head massage. This is excellent customer service and honestly quite rare in Dubai. The final bill was not exorbitant or a rip-off like in other salons for these kind of long treatments. I highly recommend Maltini at Franck Provost Marina Walk -and this is from a French girl who is used to good / sofisticated hair treatements in France (Franck Provost is French :-)!

Posted by: mary on 10 Jan ' 11 at 06:51

I too went to the salon in the Mall of the Emirates. I had full colour and a blow-dry and a trim - the Lebanese guy charged me 1,500 AED!!!! I will not go back there - FAR too expensive!! Ripped off!

Posted by: tracy mclaren on 08 Jan ' 11 at 19:29

im almost two years now in dubai since i came here i try so many salon to make my hair done. i never satisfied any salon i came before then i try to get my color and a highlights with a pilipino guy name glenn.im so impress hes very polite and very honest to deal with.ang surprise i realy realy likes my hair and so shiny.i could not try anymore again with the others....

Posted by: Elena on 16 Sep ' 10 at 11:56

I also had a bad experience in Marina :( The guy was Lebanese, i dont remember the name. I wanted high and low lights. My hair naturally are light brown with blond high and low lights, but have red pigment in them which I told the hairdresser before. He was: yes yes sure it will be great, I know exactly how to treat such hair. Turned out NO he didnt, they turned bright orange. It was a disaster. To fix the thing he colored my entire hair blond, which turned out to be that super white aritificial blond I dont want to even name it. I was about to cry and eat the guy alive! He ended up giving a blow dry of the kind like old ladies will wear. Mama mia! Never ever I ll go there and would not recommend to anyone else either.

Posted by: Julie on 31 May ' 10 at 07:43

I went to the one in mall of emirates and asked for a lady when i got there it was all men so ended up with a jordanan guy he was nice and friendly but made a right mess of my hair i said at the time when i rang to book i didnt want a blow dry and even told the guy but he ended up blowdrying it and pretended he didnt hear me say i didnt want a blow dry i looked as if id been driving around town in a convertable my hair was that bad and one side was longer than the other i only had a trim cost me £180 ..Half way through the morrocan lady came in and when i was going to the till to pay she marched behind me incase i kicked off about the blow dry scamm ladies save your money ..

Stay away there not traned and they just rip you off ...

Posted by: Sarah Candler on 29 Apr ' 10 at 07:57

I went in for colour and cut. my hair snapped in many places after the colour. i was so in shock i did not know what to day. i have long blonde hair. never in 6 yrs of salon colours all over the globe have I had such a bad experience. my self esteem is blown NEVER EVER GO TO FRANK

Posted by: dima s on 07 Apr ' 10 at 05:41

Kifah a syrian hairdresser is the best there, i love a healthy looking shiny hair after a blowdry
i've tried tony and Guy and lots of other salon's but he's the best!
however i dont think that the place itself with all the staff is good i think its just this hairdresser

Posted by: maryam on 21 Mar ' 10 at 09:12

hi plzz can anyone tell me how much do they charge for a hair cut....

Posted by: swats on 09 Sep ' 09 at 08:31

honestly the location could be a little hard to find the first time... but however its worth the find. i have been highlighting my hair for the past 6yrs.. and no has done a job even close to being as good as this salon... n m going back there again.. i highly recommend it for highlighting, as they will not give up until u are completely satisfied with how it looks.

Posted by: nadine on 07 Jul ' 09 at 08:21

Forget going to the Walk salon, make a booking at The Trade Centre Salon, its on the novotel side of the exhibition centre, they have valet parking and Tony is the best, he will keep you amused whilst cutting or colouring your hair. Have been going there for the past 2 years and can not complain.

Posted by: Martha on 04 Jul ' 09 at 18:46

I made the same mistake as the first reviewer because the JBR map had Frank's salon on it. So i booked there and tried to find it in the midday sun and the staff told me Murjan at the Walk, which is where i was. They didn't mention Marina Walk so I had to cancel my appointment. The staff were not helpful on the phone, the first person i spoke to didn't even know where the salon was!

Posted by: Lenna on 02 Jul ' 09 at 10:09

The previous reviewer was at the wrong Walk! The salon is at the Walk where Spinney's is on the SZR side of the marina, not the Walk on the beach! There is only one Starbucks at this Walk! If you are at the right Walk it is easy to find and offers an excellent service. Don't let that review put you off.

Posted by: Henda on 09 Jun ' 09 at 06:45

I had a terrible time trying to locate the Marina branch as their directions are very poor. The staff were only able to tell me that they are located opposite Starbucks in the Marina Walk but neglected to inform us that there are in fact 5 Starbucks in and around the Walk. After more than a kilometre's walk in the heat of midday and four unsuccessful calls to the salon, the staff were still incapable in giving proper directions. Needless to say we did not get to the appointment.

Credit as a somewhat ironic afterthought should be given to staff who called me an hour and half later to enquire as to whether I would not be coming in for my appointment...

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