The winning entries were chosen from the results of a survey covering the experience of thousands of travellers during a six-month period.
The award, won jointly with industry leader Dubai Duty Free, comes on the back of a series of initiatives rolled out to focus on making the modern traveller’s journey exceptional.
From free, superfast wi-fi (Wow-Fi) to live screenings of the World Cup, an ever-growing roster of tremendous restaurant and bars to wellness spas, sleeping pods and even a trampoline park, you’ll find it here.
Last month, DXB even hosted a free, ten-hour music festival featuring a line-up of local and international performers – with platinum-selling singer Newton Faulkner headlining.
Eugene Barry, EVP of Dubai Airports’ commercial group, said: “What makes some awards special is those in which our customers, based on their airport experience, vote DXB number one.
“This is the highest endorsement of our efforts to continuously improve customer experience and choice, working with our partners across the airport. We are thrilled to receive the award jointly with Dubai Duty Free.”
Colm McLoughlin, EVC and chief executive of Dubai Duty Free, added, “The millennials are important customers for all of us as they are entering their peak earnings and travelling years.
“We are increasingly looking to engage with millennials through our marketing efforts and to anticipate their shopping requirements.”
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