Free trials for paid parking at two of Dubai's busiest malls caused heavy traffic congestion yesterday.
Mall of the Emirates and Deira City Centre, both operated by the Majid Al Futtaim Group, became gridlocked during the afternoon as many customers experienced the system for the first time, UAE daily Gulf News reported.
But Fareed Abdul Rahman, vice-president of Divisional Asset Management at Majid Al Futtaim Properties, told the paper he was very pleased with how the trial period had begun.
He said: "There has been some congestion [over the last few days] but that is because we have personnel at every gate communicating with the public and educating them about the scheme...It is very important that visitors to the mall feel confident and understand the new system."
During the trial period, customers don't have to pay for parking but they do have to validate their tickets at any of the machines located at entrance/exit points around the mall.
The trial period runs until September 10 - the day after the opening of Dubai Metro - when parking charges will apply to vehicles staying for longer than three hours.
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Arwa Manager Sep 08, 2009 10:24 am
I went to DCC on 6th and ended up watching a movie and having dinner and shopped at Carrefour and another store... meaning I spent more than 3 hours at the mall. Why should I have to pay if I'm actually at the mall and already paying for services at the mall? Why not make it like a normal valet parking card system where the store or restaurant validates that I was at their facility which is why I parked at the mall?
They're going to lose a lot of customers who actually want to spend time at the mall!
linda Sep 07, 2009 10:40 am
drop off at the valet parking area in the galleria area. or the hotel, that way you avoid having to get out of the car. crazy system isnt it to have no drop off area. can you imagine on weekends - finding parking is bad enough, if you can get any, then having to go and validate a ticket for a drop off. daft.
stacey bustami Sep 06, 2009 01:44 pm
After attempting to drop off my kids at mall of the Emirates for a Thurs. night gathering w/ friends I was told by the security guard at the gate that I needed to have my ticket validated. I will NOT park my car, go in the mall and have my ticket validated just to drop off. There should be a deiganted area for dropp off which would ease congestion and the verbal abuse the guards are surely receiving for such a ridiculous system. In the future I will avoid M.O. E and take the kids to Dubai Mall as are plenty of people i have spoken with who have had the same experience. Mall mgt. should be aware of their possible profit loss if they insist on having tickets validated when one hasnt even entered the mall and has been in the parking garage less than 2 minutes.