Shortlisted for Best MENA is Abajour, Dubai - Best MENA - Restaurant Awards 2009 - TimeOutDubai.com

Best MENA Abajour

Shortlisted for Best MENA is Abajour 33 Comments

abajour
© ITP Images

Relative newcomer in this category attempts to give a slight fine dining twist to Middle Eastern staples.

By Will Milner
Time Out Dubai,

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User reviews

ValueAmbienceService
DecorFoodOverall
  • Users voted this restaurant most suitable for: Family friendly

User reviews:

Posted by: SNAP on 08 May ' 13 at 05:27

I WAS GOING TO VISIT THIS RESTAURANT AND EVEN RECOMMEND IT TO MY FRIENDS. BUT AFTER I READ ALL THESE COMMENTS I WILL DELETE IT FROM MY LIST FOREVER..........

Posted by: Carolina on 24 Dec ' 12 at 15:18

It is a very nice restaurant, environment, food is great, however the staffs are not friendly at all... I can say they are quite rude...

Posted by: Madam COCO on 12 Jun ' 12 at 13:04

Edited by TimeOutDubai.com

Hmm.. This sucks. I'm invited tonight to this restaurant and after reading the comments I'm really not looking forward to it. The comments are entertaining. I love how the Manager answers back to all the negative comments and compliments himself. So sad

Posted by: Ramzi I on 29 Apr ' 12 at 10:38
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

one of the worst restaurants i have ever been to, there is absolutely nothing special about it. its being marketed as a lebanese restaurant while it is not. Beside the fact that their kitchen is very dirty, the waiters are very arrogant, food is below average which you can probably get anywhere outside for a much much cheaper price. very bad experience for me and my friends, never had a waiter talk to me like that before, will defenitely not go or recommend anyone to go there. spend your money somewhere worth it.

Posted by: alena on 12 Mar ' 12 at 11:27
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

I used to love this place and have been recommending it to all my friends over years. However i was totally dissapointed today when I came in alone for lunch and had to leave after 15 mins: within this time nobody came to greet me (manager was talking on the mobile in the corner) and waiters just ignored my presence, no menu was offered, no water, etc and all my attempts to ask for services were ignored. While people who came after me (3 tables) were served at the spot.
Upon me asking manager whether such an absense of service was due to me being a single lady at lunch, he bluntly said YES. I will not step into this restaurant again :S

Posted by: Fernanda Correa on 01 Oct ' 11 at 08:28

Abajour is one of my favorite Restaurant in UAE!!!! Im a regular customer since 2009. Great food, amazing shisha, nice staff... Its really the best place in Dubai!!! When my parents came from Brazil i took them there and they loved as well!

I do recommend it!!!

Posted by: Ebtisam on 17 Aug ' 11 at 08:36
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Okay, honestly I love Abajour to bits!! I got introduced to it last summer and fell madly in love with the food, the falafel is fresh and delicious, delectable tabbouleh and fattoush, their appetizers are delicious and so are their main dishes, a true taste of Syrian desserts, the food was amazing and the fresh bread constantly being brought to your table with a drizzle of sesame seeds on the top, they were scrumptuous, personally, not being a big fan of falafel or bread, I ate more than 3 pieces of bread and I LOVED the falafel too, which was a first for me.
The service is a tad bit slow, and you would have to remind your waiters about your shisha coz it gets TOO busy, but the live singer makes up for it and the impromptu dabke dancers make for a entertaining night!! AND the decor is beautiful!
P.S Everyone, it's a SYRIAN restaurant, true taste of Syrian cusine!!

Posted by: Hamza on 16 Aug ' 11 at 21:52

The most beautiful rest. ever,I had a very nice experience ,food is delicious,every thing is perfect and especially the shisha....very friendly and family place, strongly recommend it..

Posted by: Tarek on 30 Jul ' 11 at 08:50

I didn't think Rania's experience would be true, and thought I'd give it a try, but after I went I am sure she is saying the truth from what I have seen. I do believe most of the positive remarks if not all of them are written by the restaurant employees, just check the time interval between them.

Posted by: Tarek on 30 Jul ' 11 at 08:40

There is nothing special about this place, service less than average, food is average, music less than average.

We had a very bad experience there, we ordered for 5 persons and ended up charged for 6 persons, we called the manager they're nothing but talk talk talk and no action, at the end we got fed up and went out paying more than we should be. I will NEVER go there again, there was a lot of unsatisfied customers, both tables on our right and left had an argument of some sort with the manager. And what really troubled me was the manager promising us to open a complaint but never got our phone number for a follow up, a complete scam for what it looks like.

Posted by: Jade on 30 Mar ' 11 at 09:44

It's a wonderful place, decor is fabulous, food is delicate and tasty. I feel like i was in Lebanon too. Staff is charming and polished. I was afraid to go there because of comments i read there, but pleasantly surprised :-)

And i don't agree with Rashed, this is a place for a family, i spend fantastic maybe the best family meal!

Thank you to the staff of Abajour for your warmly welcome and bravo to the cooker !

I recommend it +++++++


Posted by: Moody on 29 Mar ' 11 at 16:59
  • Would you go back to this restaurant? No

I went there for the 1st time, it was nonprofessional at all, i'm with rania 100%, this place is not for families nor singles, I believe Halab and Alf Lila Walila is much more better... God they dont know what is the difference between water and sparkling water...

Posted by: Adam on 06 Mar ' 11 at 09:59

Rania please dont be cheap please dont.
i think the restaurant has really good service plus there is new manger young handsome, add to that their food is very outstanding and their decor is very famously know in dubai.
Rania i am sure you like to read alot of stories that you thought u would write one here please stop coz that story of your never happend i am sure

To rashid i dont think you what customer service is to talk about because if you noticed they have a certificate on their wall for outstanding customer service.

Danny i think the manger has a life other than leaving his restaurant and coming to time out website to write about it so yeah people have lives not like you.

shisha is great btw

Posted by: Leen on 17 Jan ' 11 at 17:04

It was a very nice restaurant I enjoyed the shisha alot and the food was very rich in taste.
To Danny, I don't think the manger would come here to write comments, and i agree with those people the restaurant was really nice. Even after reading Rania's review, I will still go there.


Posted by: Dana on 17 Jan ' 11 at 16:54

I think abajour is great. I was just there this thursday for the first time i think it was very nice, the decor is really good, and i tried their fresh fish it was the best fish I have eaten here in Dubai. I also think the manger was welcoming, the restaurant made me feel like i was back in Lebanon.

Posted by: Danny on 05 Jan ' 11 at 00:22

All the nice comments above seemed to be written by the restaurant manager himself:) it is so funny, I won't go there, especially after reading Rania's experience:)

Posted by: Mayar on 08 Dec ' 10 at 10:39
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

AMAZING its best in Dubai really good place to have dinner or lunch i would vist it anytime its really good, and i would recomend it to everyone the shisha there is the best

Posted by: Adam on 08 Dec ' 10 at 10:32
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Great place fantastic service, best arabicc food in dubai i would go there anytime its really good people go there trust me its amazing :)

Posted by: osama ghosen on 30 Nov ' 10 at 11:08

i never agree with hussam i was go to abajour before one week the service was great and food very teste
sure i will go there again and again

Posted by: Hussam on 23 Nov ' 10 at 12:26

My advaice for all never go there because the had manager he is like anything but no seemed like manager
no smiling and no greeting for quest
i agree with rashed the place not for family

Posted by: Hala on 23 Nov ' 10 at 12:21

The restaurant very nice and the staff of service was very frankly
but i didnt like the food
and i site for more than 1.45 min i didnt see the manager when i asked the waiter about him to say somthing about the food
he told ok he is coming and tell now he didnt
Anyway i will never go there again

Posted by: rashed on 22 Nov ' 10 at 09:41

the place look good but the service very baddddddddd and th food not teste
the manager also not smiling very old really i was .....
not happy there
the place not for famaily

Posted by: RANA on 01 Oct ' 10 at 08:10
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

this restaurant is the best especially with the new manager! he is the best !

Posted by: RANA on 01 Oct ' 10 at 08:07
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

IT IS THE BEST RESTAURANT EVER!! THE FOOD IS GREAT AND THE AMBIANCE IS AMAZING! I FELT LIKE I WAS IN LEBANON! AND I LOVE THE DECOR!! it is soo good! really everyone have to get there ! it is soo coooooll!

Posted by: jay on 09 Apr ' 10 at 20:53
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

service is amazing and the food couldn't be better. I loved the shisha.

Posted by: Maya on 09 Apr ' 10 at 20:48

I think it's a great restaurant with great service and great food, Especially with the new manger. I will definitely visit it again because i think it's one of the best Arabic cuisine restaurants in Dubai

Posted by: Elie on 02 Apr ' 10 at 07:18

I have changed my mind to visit this restaurant after I read Rania's comments... Thanks

Posted by: shadi on 03 Mar ' 10 at 09:31
OverallDecorService
FoodAmbienceValue
  • Best for: Business lunch
  • Would you go back to this restaurant? Yes


Very Friendly staff, food is very nice, i will be there for dinner this weekend

Posted by: Amel on 03 Sep ' 09 at 11:28

I am going on Monday....Hoping it'll be a good experience. people face both good and bad ones...we can't have the perfect life can we...

Posted by: Rania on 01 Sep ' 09 at 22:20

The worst service ever and a very bad service recovery (if any) from clumsy duty manager.Never going there again.

Posted by: Rania on 01 Sep ' 09 at 22:17

One of the worst restaurants I have ever been to, very bad service and very bad service recovery due to the following:
I asked for green tea and you wait for half an hour for your tea to come and then the waiter came with black tea instead , we had to wait for 15 minutes for the proper tea to come with 4 cups and saucers instead of two and the pot is so small that it can hardly fill two small cups and they say that this portion is for two , How , I don't know.
Very bad service recovery as I had an incident of the shiesha man throwing by mistake a big piece of charcoal into my hand bag thus burning it and burning my 2500 aed worth of Louis Vuitton new wallet , When I have spoken to the manager , he didn't show any sympathy and didn't even say the word sorry and he left .Appalling attitude!!!!!!!!!!!!!! and he made us pay the total bill of 270 dhs .I will never visit it again as it is expensive with very little consideration to the customer.

Posted by: Mawada on 03 Aug ' 09 at 11:24

I love the food made me feel like I was in Lebanon. the service needs a bit of improvment but the food was very very good.

I recommend it as one of the best lebanese restaurant in town

Posted by: sandy on 31 May ' 09 at 11:28

It's a wonderful place, very nice, clean, & great food. Prices are acceptable & the service is more than great. Everything was delicious & the shisha is perfect....

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