Time Out Dubai Restaurant Awards 2013 details - Timeoutdubai.com


Nominated for Best Business Lunch 78 Comments

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Low lighting combined with the restaurant’s dark brown and purple decor gives Roberto’s a formal feel ideal for talking enterprise. But accents of yellow keep the atmosphere from feeling austere, despite the fact that most who dine here during the busy lunchtime spell look like they’re here to either seal the deal, to celebrate a sealed deal or take a well-deserved break from negotiations. The menu is comprehensive and portions filling, with four starters and seven mains to choose from, as well as a surprise desert at the end. We particularly liked the burratina cheese starter and slow braised beef cheek with truffled mashed potatoes and green capsicum, both with delicate and subtle flavours. With such a flurry of guests at lunchtime, staff frenetically pace about the restaurant serving guests, but because of this, you may need to catch their eyes between courses as not to be overlooked, especially if you need proceedings to be speedy.
Dhs140. Open daily noon-3pm (lunch), 8pm-midnight (dinner). Gate Village Building 1, DIFC, www.robertos.ae (04 386 0066).

By Time Out Dubai staff
Time Out Dubai,

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Posted by: Lisa on 02 Nov ' 15 at 11:17
  • Best for: Romantic

When we first arrived, I was really impressed by the venue, as the decor and style were very nice. We were greeted straight away and taken to our table in the lounge. We were then offered drinks, and given our menus. A selection of breads were served along with our drinks, whilst we were waiting for our starters. We decided to share a starter of cold meats. The presentation of this dish was great. The meats were served on top of a crispy flatbread, with some olives, pickles, tomatoes and picked onions on the side. This was really good. Our main courses arrived and we were really looking forward to eating them as they looked at smelled great. We didn't think the portion sizes were that big until we started eating. We couldn't finish them all, but they were really good. We were offered desserts and coffee but we declined this as we were both stuffed from our starter and main course. The service from start to finish was great, and of a very high standard. Overall, I would say that we really enjoyed our visit. I am sure we will be back, although maybe for dinner instead of lunch when I feel this may represent better value for money.

Posted by: Chamrousse1450 on 14 Sep ' 15 at 18:32

Visited the bar at Roberto's for the first time. After hearing so much about this place we were excited to give it a whirl. The cool and relaxing after-work vibe got us in the mood but we were surprisingly disappointed by a Negroni that arrived so packed to the brim with ice cubes one could barely get the liquid down. This was followed by the AED 80 glasses of Italian red that on first pass were actually corked and had to be re-poured. Kudos to the hard-working service at the bar but theirs was not matched by the staff serving the seated bar area where we waited over 20 minutes for our second drink order to be taken. Overall hard to say why this bar would stand out in a crowded scene. Decent ambience is combined with a hit and miss service and pricey products .... left us thinking there must be more obviously satisfying after-work options in the neighbourhood. We'll keep looking.

Posted by: Chamrousse1450 on 14 Sep ' 15 at 18:31

Visited the bar at Roberto's for the first time. After hearing so much about this place we were excited to give it a whirl. The cool and relaxing after-work vibe got us in the mood but we were surprisingly disappointed by a Negroni that arrived so packed to the brim with ice cubes one could barely get the liquid down. This was followed by the AED 80 glasses of Italian red that on first pass were actually corked and had to be re-poured. Kudos to the hard-working service at the bar but theirs was not matched by the staff serving the seated bar area where we waited over 20 minutes for our second drink order to be taken. Overall hard to say why this bar would stand out in a crowded scene. Decent ambience is combined with a hit and miss service and pricey products .... left us thinking there must be more obviously satisfying after-work options in the neighbourhood. We'll keep looking.

Posted by: Rashida on 12 Sep ' 15 at 13:56

The perfect place for a relaxing weekend lunch

Roberto's may be located in the financial district of the city, but that does not make it any less appealing to families and couples. The restaurant offers an extremely friendly and welcoming vibe on weekends with its relaxing ambiance, well lit atmosphere, extensive menu selection, delectable food and impressive service.

Our experience, from the moment we stepped in till the time we left exceeded our expectations in terms of the overall service, quality of food and value. The service was unparalleled with servers always being so attentive and available. We speed of service was exceptional and we never felt that the food or drinks were taking too long to arrive. The servers carefully assessed our needs and made sure we were offered suitable suggestions. For one, we mentioned at the start of the meal that we did not want alcohol, and the server kept that in mind while making food and drink suggestions.

The quality, taste, texture and presentation of food was unbeatable. So were the portions. The Burrata was a creamy and rich starter that was followed by perfectly cooked fettuccine and spaghetti, each in their unique sauces. To top it off, the La Mela apple tart combined the perfect sweet and tangy tastes with the warm tart and cold vanilla ice cream. The drinks too offered the perfectly refreshing accompaniment during the meal.

Overall, our experience was a delightful one, and I would definitely recommend it for a relaxing weekend brunch or a romantic dinner.

Posted by: Jake I on 02 Sep ' 15 at 07:19

I visited Roberto's on a trip to Dubai, when meeting a friend. He had been recommended the restaurant by a colleague who had really enjoyed going. I booked a table when I was still in the UK, and this was really quick and simple. I received a text to confirm my booking, so I was sure it had all gone through. The staff were excellent from start to finish and were always on hand to help us. They were very efficient and professional. The food was brilliant and there was a great choice. Everything we had was well cooked and was unpretentious, with decent portion sizes. The food wasn't cheap (starting at around £20+ for a main and over £100 for some steaks) but this was a high quality restaurant in a smart area of the city. We really enjoyed our visit and I would recommend this to anyone wanting to celebrate a special occasion.

Posted by: Ross on 30 Jul ' 15 at 10:28
  • Best for: Business lunch

Roberto's Dubai is a fine dining restaurant in the heart of Dubai International Financial Centre. Clientele on our lunch visit were mostly businessmen. The dress code was smart casual. A warm greeting on entry was backed up by all staff being warm and friendly with smiles, and there were ample staff to meet all diners' needs. The bar lounge is spacious and well-appointed. The restaurant area is bright and furniture comfortable, but tables were placed very close together, even though the two of us were seated at a 4-place table. I feel more generous spacing would provide better conversation privacy and comfort zone. Staff were very attentive to all details, from seating to ordering, suggestions and recommendations, serving, clearing, checking needs and asking for feedback, bill presentation and fare welling. The menu has an broad and varied range of Italian fine cuisine, supported with a huge fine wine list. We enjoyed our appetisers, and the presentation was superb. The double gratis bread basket and pesto were excellent. Settings and facilities are impeccable. Main courses were equally tasty, and nicely presented. Service was fast for drinks and starters, and a good space allowed before the main course. Our waitress was punctual, professional, very attentive and met all our needs, even answering questions very informatively. This restaurant is highly recommended for fine diners and business professionals.

Posted by: Rachel on 08 Feb ' 15 at 06:18

Edited by TimeOutDubai.com

This was my second visit to Robertos and I must admit it wasn't as good as the first. The food was great and there is a good selection of authentic Italian food to choose from. The wine list is very extensive and there is a great range of cocktails, ranging from your standard ones to some more inventive signature creations. The service did seem to have declined a little from my last visit. Our waitress was great throughout the meal but last time I remember being blown away by the attentiveness of all the staff, and their attention to detail (cleaning and refolding napkin when I left the table to visit the toilets), this type of thing didn't seem to be there this time. We also had a bit of a query with the bill and it wasn't handled very well, so much so we were left feeling a bit awkward. The atmosphere was nice though, a buzzy environment with progressive house being played by a live DJ. It's a great spot for people watching and the view of the Burj Khalifa certainly isn't bad either!

Posted by: Fran on 16 Jan ' 15 at 07:49

Edited by TimeOutDubai.com

Roberto's offers a real dining feast as the menu has a wonderful tasty variety of dishes. It has a friendly atmosphere as the staff greet you warmly as you enter and they appear keen to be of service to you. They know the menu and readily offer advice on both food and wine. The drawback for me is that Roberto's is very busy which means the service can be poor. The dining areas are not well planned as tables are fitted very closely together. Despite the fact there is a veranda which is open some people smoke cigars and the smoke drifts in hanging over the restaurant and lounge area. There is a no smoking area but you can still smell the smoke which is very off putting when the meals arrive beautifully presented and you are trying to taste every morsel but can smell cigar smoke. I was not impressed also by being so close to other diners. I do not want to listen to their conversation, neither do I want them listening to mine. It rather felt like being on a plane although the food was of a higher quality.

Posted by: A Chambers on 10 Jan ' 15 at 19:28

Edited by TimeOutDubai.com

We visited Roberto's for lunch at the weekend. We arrived at 12.30, we were the only customers and were soon settled into our seats on the terrace and enjoying their signature cocktail Bellini, which was perfect and beautifully presented with a fresh flower. We moved into the attractive restaurant and again were seated on the terrace. We were served a complimentary selection of breads and dips which were fresh and hard to resist. I was surprised when my seafood spaghetti arrived as it was a very good portion and packed with an excellent selection of delicious seafood, my colleague had mushroom risotto which she also enjoyed and declared to be very tasty. Often pasta portions are small but this was certainly not the case at Roberto's. We could not decide if to have a dessert but our attentive waiter recommended the checkmate plate of Roberto's desserts to share, this was a good selection of chocolate, fruit, custard and cream confectionery, make sure you leave room for it. We finished with coffee and enjoyed relaxing on the terrace, the music was very pleasant and the ambiance had improved as the restaurant filled up. I would recommend Roberto's for a relaxing weekend lunch, maybe they should open a little later at the weekend perhaps 1pm to 4pm in the afternoon as they were filling up after 2pm. Great cocktails and even better pasta.

Posted by: David S on 19 Dec ' 14 at 08:44

Edited by TimeOutDubai.com

We arrived at Roberto's in the early evening in time to have a drink at the bar before our meal. The bar was fairly busy and we were offered a high table to sit at to enjoy our drinks which had a 'Reserved' sign on it before our meal. Only premium brands of spirits seem to be available at the bar, no standard brands. It would be nice to have the choice. There was a drinks menu describing cocktails and spirits for sale, lying on the counter which we picked up and browsed. Our bartender was very efficient making our two drinks simultaneously, the best bit was watching him pour a mixer with each hand to complete both of our drinks together! He placed our drinks on black drinks napkins at the bar and gave us a small metal bowl of mixed nuts to enjoy with our drinks, all of which we carried across to the table we had been offered to enjoy our drinks at. A hostess came to collect us from the bar at the time we had booked our table for and seated us, introducing us to our waiter at the same time. I was sitting on a settee type seat and my guest on a chair, the depth of the settee gave me a problem getting comfortable as it was very deep and our hostess offered me an extra cushion which really helped. This seems to be a design fault with the settee type seat as I noticed when another female, who took a seat at the table next to us, she had the same problem as me on the settee. We enjoyed our food, except for the TorTellacci, which was served as 7 small pasta packages in a sauce and left my guest disappointed and hungry, representing what we considered to be poor value for money! The lobster risotto however tasted good, it was served on a black plate against which its colour contrasted well. The real finds in the food were the apple tart and the tiramisu. Amazing! The apple pie was served resembling a space ship with a round apple pie topped with a ball of ice cream and a sesame biscuit, so much attention had been taken to detail and it tasted great. The tiramisu was rich, decadent and full of flavor. YUM! Our waiter said the Tiramisu was the best in Dubai, certainly a statement I would agree with. Bottles of grape start at 260aed up to 79,000aed! All the staff here are so well presented and this gives the place an air of sophistication and elegance, service is second to none, superior, discreet and timely. The location is special, with an amazing view of the Burj Khalifa this place comes into its own. Be prepared to spend though, as this all comes at a price!

Posted by: Pippa on 24 Nov ' 14 at 07:22

Edited by TimeOutDubai.com

We visited Robertos in DIFC on a sunday evening after work and it was surprisingly busy with a nice atmosphere in the bar and restaurant. We had a drink in the bar first before an excellent meal in the restaurant. The bar area is lovely with views over the burj khalifa and an extensive drinks menu including a lovely selection of cocktails. I chose the famous Robertos Bellini which was presented in a shallow cocktail glass with Peach foam on the top and a pretty flower to garnish. We were presented with a lovely selection of Italian antipasti style bar snacks including a warm potato cake, mini bruschetta and tomato & mozzarella skewer. A lovely accompaniment to the drinks. After being shown through to the restaurant and ordering our food, we were presented with a large selection of fresh bread and dips which were delicious. To start with we shared the Caprino - goats cheese, beetroot carpaccio and caramelised walnuts. This was a good choice! The combination of ingredients works perfectly and the goats cheese is the best we'd ever had. As we had mentioned we intended to share the dish the waiter served the starter to our individual plates rather than placing it in the middle of us. We had the seafood risotto and Ravioli Toma for Main course. Both of which were delicious and very good value for money. They had an authentic Italian taste with homemade ingredients. The Ravioli was stuffed with cheese and served with a delicious sweet tomato sauce which the waiter explained was because of the small sweet Italian tomatoes they use. The seafood was fresh in a delicious risotto with fresh stock. We found a few shells from the seafood which we mentioned to the waiter and although we said it had not spoiled the dish in any way and we had thoroughly enjoyed it, the manager insisted on giving us a free dessert. So we filled with an espresso coffee creme brûlée which was a nice sweet ending to the meal. The overall evening was great with very enjoyable food in a lovely restaurant. The staff are so knowledgeable about the menu and we took the waiters recommendation of food and wine which we were pleased with. I would recommend this restaurant to anyone looking for authentic Italian food in a fine dining restaurant in an excellent location. The manager said the restaurant had just won an award for best Italian in Dubai and we could see why!

Posted by: Rachel on 08 Nov ' 14 at 07:22

Edited by TimeOutDubai.com

Wow! What can I say; I think I have found my new favourite restaurant in Dubai. The food at Roberto’s was simply divine. The goats cheese starter was really good, light and very flavoursome. The pasta was cooked just right, firm to bite and served at good temperature. With it being truffle season it was great to see a whole specials menu dedicated to truffles (including truffle ice cream!). The staff were great, extremely courteous, very attentive and nothing seemed too much trouble for them. The atmosphere was a young and stylish crowd. There was a live DJ playing bolero beats which really set the chilled yet buzzing atmosphere. I had the peach Bellini and it is probably one of the best cocktails I have ever had! We ate in the lounge area and the view was great, you can see right down to the Burj Khalifa which at night looked pretty special sparkling away. Only downside was that there isn’t a no smoking area and unfortunately we were surrounded by a number of smokers which was a bit of an annoyance. Although certainly not a cheap meal out, it’s definitely worth it for a special occasion.

Posted by: ja on 19 Oct ' 14 at 20:06

Worst restaurant ever food is not good and cheating on prices!

Posted by: Ele on 15 Aug ' 14 at 07:55

The overall dining experience at Roberto's was average, I would not go back to this venue for dinner but only perhaps for after-dinner drinks. The reason is mostly due to the atmosphere: it is too loud, music is too high, it is not a pleasant place where to have a dinner in 2 (better for a high-end trendy crowd). Moreover, too expensive given the food, which is good but average, nothing special. The menu is taken from the restaurant menu, it is just as expensive but less enjoyable given the venue unfortunately. A positive note goes to the Staff, which makes the effort to make the experience enjoyable: they are friendly, smiley, prompt in the service offered. However, again, given the positioning of the restaurant (and price paid) this is within expectations. One recommendation: the Lounge, if meant to serve food as well, should have a less costly and more accessible menu, with more finger food available. The set-up is that of a restaurant but the location is too noisy.

Posted by: Emily on 22 Mar ' 14 at 17:42

Our overall experience at Roberto's was very positive with a likely chance we will return. The atmosphere was very lively and would make an appropriate setting for a business dinner or for socializing with friends. The inside space is quite sizable so we did not too feel cramped or closed in. Depending on where you are seated, the music might get quite crowded. Also, the tables were a bit lower to the ground which made leg room under the table a bit less comfortable (but nothing too out of the ordinary). The staff was all very friendly and surprisingly attentive despite the large crowd. It would be great to see several additional items on the food menu but the beverage menu is quite extensive and impressive. With this said, what we did order tasted great. The tables are a bit close together so when the table next to us began smoking, it affected our table (my guest & I are both nonsmokers). Overall, great night out with some tasty food and beverages!

Posted by: Gerard McDonnell on 05 Feb ' 14 at 05:13

If you appreciate good quality of service - don't go to Roberto's! Staff are clueless about what they are serving and can't work efficiently. It took them nearly 1-hour to poorly serve our starter and then half hour gaps between each tiny course. If you plan to have a classic Italian 4-course meal, plan to be there 3-hours at least. Most of my guests left before desert was served. No Italian grace in the service. More awareness and competence from a local Indian street cafe. Food quality was good but what was the point. We didn't care by the time it arrived.

Posted by: A.S.Youssef on 01 Feb ' 14 at 17:01

Edited by TimeOutDubai.com

* Food not good dry and not well marinated all cheese based. * Music sound very annoying and loud for those having dinner..but just fine for those drinking on the counter!! * the Two Area dining & Drinking are mixed with very less spaces between the two area. Accessing table set is not easy mainly for groups. Or large family members.

Posted by: veronika on 27 Oct ' 13 at 20:33
  • Best for: Business lunch

very disappointing.

Posted by: Jane on 18 Jun ' 13 at 08:27
  • Best for: Romantic

Edited by TimeOutDubai.com

Absolutely terrible food and incompetent mangagement and chefs... The night was only salvaged by the lounge area outside. Skip the food and head stright outdoors - the crudites are much better there than the overpriced attempt at fine dining in the restaurant.

Posted by: JadG on 25 May ' 13 at 10:27

Most overrated restaurant. awful service at very expensive price.

Posted by: Nadeen on 23 May ' 13 at 12:10

Terrible staff, very umpleasnt and disappointing communicatin and exteremly unfriendly interaction with the customers. We had a very poor experinece but what made us bear the evening is the only nice lady among this the staff (Abeer) who really deserves a better place to work at !!!!

Posted by: fiona smith on 16 May ' 13 at 20:56

We were invited back to Roberto's after experiencing it when it first opened hoping it would have improved and were disappointed by the service and quality of the food. My friend's steak was served cold and like rubber and even when she mentioned this to the waiter, he didn't replace it, even though she ate 2 bites. My pasta was over cooked and felt soggy and salty. Was surprised to learn also that Roberto's, Roberto himself who the restaurant was named after has also departed as was told by the waiter. Overall, we were very disappointed and the only thing going for this place is the bar area for drinks and people watching. We won't be back.

Posted by: Marjoleine on 13 Mar ' 13 at 11:00

It would be helpful if someone would pick up the phone. I have been trying to call their reservations number for over an hour and it is always engaged! And this is not the first time I have had a problem making a booking. Luckily, I am not making the reservation for myself, but for someone else - looking at the reviews, I think I will give Roberto's a miss.

Posted by: yukita on 08 Feb ' 13 at 11:56
  • Best for: Family friendly

me and my friend dine in food is nice specially ravioli and dessert tiramisu followed by having a couple of drink sitting on the bar with a fantastic view lounge is quiet crowded bartender name Erwin is delightful making some nice drink from a passion fruit martini and Bonjorno we definitely gonna come back on our next visit in dubai

Posted by: andrea sokkopvich on 12 Nov ' 12 at 13:24

Posted by: abdul k. on 12 Nov ' 12 at 13:22

bad food and bad service. big disappointment ater all rumors

Posted by: Brainlee Timothy on 21 Oct ' 12 at 14:37
  • Best for: Brunch served

Posted by: Amani nimer on 15 Oct ' 12 at 22:21

I have to say that despite all the bad reviews that I read, I went to the restaurants as I heard as per the word of mouth from few people that its good. I have to say that it was definitely a great place in terms of service, food and ambiance. I wanted to make sure to write a good review because it is so unfortunate that you read such bad reviews for such a good place. But again usually uNsatisfied customers are the ones who make the extra effort for the reviews unlike happy customers. But I would definitely go there again.
Freindly staff, Exceptional service, Excellent food such as scallops, carpaccio, calamari , beef tenderloin....all amazing
Would recommend to anyone who asks me

Posted by: Chris on 11 Sep ' 12 at 18:57
  • Best for: Romantic

Hands down the worst dining experience I have ever had in Dubai. The staff were thoroughly incompetent, rude and pretentious.
Our starters were mediocre. We had the Melanzane and the Bresaola.
The main courses however were nothing short of foul. The Robertos Pizza was an old salad placed precariously atop a stale crisp bread smothered in oily raw meat. The so called sliced truffles were tasteless and no doubt originated from a jar. The Ravioli was very heavy and smothered in thick cream, lacking any kind of taste or seasoning; again, the truffles were completely absent, thoroughly contradicting the menu description.
The atmosphere was horrid, we were informed that our table was double booked so we had to eat quickly, and the air conditioning was a veritble Arctic wind pulverising our faces and making any kind of enjoyment impossible.
I would not recommend this restaurant to anybody. It is quite frankly terrible.

Posted by: Yannick on 11 Sep ' 12 at 03:36

Posted by: Yannick on 11 Sep ' 12 at 03:35

Posted by: verona on 15 Aug ' 12 at 19:26
  • Best for: Family friendly

Have heard a lot about Roberto,s so decided to take my family there for Dinner.
Was one of the best exprience i have had recently in Dubai from the time we arrived to the goodbye. We were being served by staff who
knew their product.

Keep up your good work and will be back.....

Posted by: bernard on 13 Aug ' 12 at 06:23

I went to Roberto's with my husband and our friends hoping to enjoy creative and tastful Italian cuisine but I wasn't impressed with what Roberto 's had to offer . The overall food was average and lacked any creativity in fact most of the dishes lacked any sort of seasoning ( the oven baked eggplant appetizer as an example) The signature Roberto's pizza was also disappointing and turned out to be a salad on a wafer thin crust ( does not qualify as a pizza crust) The grilled salmon was also dry and dull And the tuna carpaccio was extremely thinly sliced and lacked any taste The Ambience is not bad but not unique , the service is so slow and the waitress named Lolita served us wrong dish and the way she behaved was irritating need to be trained.... and the menu seems very pretentious compared to the food served

Posted by: Sandy Muhanna on 11 Aug ' 12 at 14:30
  • Best for: Business lunch

Edited by TimeOutDubai.com

I went to Roberto's with my husband and our friends hoping to enjoy creative and tastful Italian cuisine but I wasn't impressed with what Roberto 's had to offer . The overall food was average and lacked any creativity in fact most of the dishes lacked any sort of seasoning ( the oven baked eggplant appetizer as an example) The signature Roberto's pizza was also disappointing and turned out to be a salad on a wafer thin crust ( does not qualify as a pizza crust) The grilled salmon was also dry and dull And the tuna carpaccio was extremely thinly sliced and lacked any taste The Ambience is not bad but not unique , the service is slow and the menu seems very pretentious compared to the food served

Posted by: Randall on 05 Aug ' 12 at 10:57

Posted by: Larsen on 27 Jul ' 12 at 20:37

Posted by: Larsen on 27 Jul ' 12 at 20:37

Posted by: Sabir on 10 Jul ' 12 at 10:38
  • Best for: Romantic

We went last night at the lounge having a bite and drinks. Nice surprise live music with a beautiul Lady who was delightful. Thanks atonila!

Posted by: Nada on 08 Jul ' 12 at 16:35
  • Best for: Business lunch

Went last week with a couple of friends and had one of the worst dining experiences of my life. The meal started out fine, the drinks were good, the appetizers were nothing special, and the waiter service was excellent.

However the entrees were disastrous. The pastas and salmon were good, but the Wagyu beef was nothing short of disgusting. We had ordered it well done and it came burnt with a charcoal flavor. After a chat with the manager, he offered to re-fire another portion, but it still tasted awful, like eating cardboard. Once again we sent the dish back to the kitchen.

The manager was refused to accept our criticism and insisted that the reason we had an issue with the taste was due to us requesting it well done, and that it would have been fine at another temperature, which is absurd!

Nonetheless, he offered us complimentary desserts. The chocolate fondant, the cioccolata and the marshmallow were absolutely divine, I would have been happy to come back again ... Until the bill arrived and we saw that we had been charged for the steaks we did not eat as well the complementary dessert they had offered us!

This is resulted in a minor spat with the manager over the check, whose attitude and utter lack of professionalism and customer service ensured that we would not be returning to Roberto's or recommending it to anyone.

Posted by: B. Kalhed on 07 Jul ' 12 at 10:28

Bad service, insufficent food quolity, Dj music too loud

Posted by: Tyron S.H. on 07 Jul ' 12 at 10:23

Posted by: on 06 Jul ' 12 at 09:16

Posted by: Samir on 02 Jul ' 12 at 23:51
  • Best for: Romantic

We were a groupe ate for dinner at the lounge Good food (we had delicious spagheti mare and after eight dessert)bill was ok, but very rude lounge manager, We suggest more training or get a new manager

Posted by: simone karlser on 28 Jun ' 12 at 12:17
  • Best for: Romantic

We loved the singer,beautiful voice and what a charming lady ; good service also the food was delicious, we will definitely be back for more

Posted by: Paul Monsrat on 21 Jun ' 12 at 21:16

Posted by: Ali M. on 21 Jun ' 12 at 11:58

Edited by TimeOutDubai.com

Big disappointment... went there with 3 friends, dinner was bad, food came late and cold, very unfriendly staff, especially on the lounge, washroom dirty... I guess we'll never go back

Posted by: Steve Cox on 18 Jun ' 12 at 16:07
  • Best for: Romantic

I live out of town and visited Roberto's during my stay in Dubai, i honestly loved it! keep it up!

Posted by: J.Bishop on 17 Jun ' 12 at 14:34
  • Best for: Romantic

Good food,good singer, wonderful venue.... who can ask for more?

Posted by: Luke on 16 Jun ' 12 at 14:11

3 of us went for drinks the other night, drinks were great but never has I witnessed the so called lounge manager being so unuseful. His attitude towards us as we are not Lebanese was on the verge of disgusting. After trying to get his attention serveral times to get a beverage menu again, he just sat down at the table next to us & started drinking, he made no attemp to organize a beverage menu what so ever. The only time he talked to the staff he was yelling at them infront of all the guests.
If this is a sign of the management, im sorry but the crowd will soon dissapear.
If its friendly service you are looking for, stay out of the lounge!

Posted by: Ahmed H. on 10 Jun ' 12 at 21:59
  • Best for: Family friendly

tasteful food and caring service but a little slow,live music with wonderful italian singer but I suggest less italian songs and more international

Posted by: Sofia stantor on 08 Jun ' 12 at 21:51

Edited by TimeOutDubai.com

Went to Robertos with family visiting from Italia and was sad to experience below average service and food. The food ran late and was nothing special consider the location and high price. The Milanese tasted like rubber with very stale potato and my fathers main arrived cold and salty. We were very disappointed as we had high expectation. Can't say will go back.

Posted by: fiona smith on 08 Jun ' 12 at 21:43

Edited by TimeOutDubai.com

Went to Roberto's with friends to celebrate a birthday and it was quite the experience. Our drinks were late, our appetizers arrived cold, salad greens stale. Sea bass was fishy and tasteless as my main course. 2 of my friends main course arrived 20 min after us and as we waited for them to eat, most of us ate super cold food. My friends pasta with seafood had shellfish that tasted fishy and not properly cleaned.. Besides my friends birthday dessert, the whole experience was horrible. Doubt will venture in for another year and hopefully by then they would have improved. Such a shame though as nice interior.

Posted by: Tim Alexander on 05 Jun ' 12 at 07:23
  • Best for: Romantic

Excellent food and impeccable service, very good live music and really good song from the singer (bravo Antonila)

Posted by: John on 04 Jun ' 12 at 14:16

Nice setting, really good food and a decent atmosphere.

Could really do without that singer though.

Posted by: Loreline Coquel on 27 May ' 12 at 04:13

Edited by TimeOutDubai.com

Our food came a little bit late but my fettucini robertos and my dessert were heavenly delightful After dinner we had a drink on the lounge vey croudly and with some issue with the air conditioning but there was a very passionate singer with a warm beautiful voice she delights us with standards and 80's hits; fantastic venue and friendly staff

Posted by: sheldon ds on 25 May ' 12 at 08:52

Posted by: Kate on 25 May ' 12 at 06:16

My visit at Roberto's wasn’t the best experience of my life....probably one of the worst in fact. My friend said it was the most chaotic service since he had visited India 20 years ago.
From the start I have noticed that waiting staff had very little knowledge about the food or wine. Starters were very disappointing so was bread basket. Looked hideous and contained of very weird, soft cake like ciabatta. My beef carpaccio was tender but the rocket on top was old, wilted down and looked like just thrown on the plate. My friend's mozzarella was just ok although the state of the plate was shocking when arrived to the table. My friend commented " there is more finger prints on it as it is in Brooklyn's crime scene plus it was dirty!
When mains arrived I wanted to leave. My tuna steak which I ordered rare, came well done and with a garnish of long dark hair. Had to tell 2 people for tuna to leave the table after 10 min of waiting. I was offered a pasta dish while I was waiting for a new steak.
Tortellini was ok although very heavy. 5 little tortellini’s were swimming in a half pint of cream! I have cancelled the tuna immediately.
As a nice touch we have been offered 2 desserts to cheer us up which was quite nice gesture. When bill arrived i was very disappointed once again seeing tuna, tortellini and even dessert showing on it!
Well what can I say? I wont be going there any more for a while. We will give a few months for a team to work on their performance.

Posted by: Laila on 23 May ' 12 at 10:55
  • Best for: Business lunch

Business lunch ended up being a 2 hr waste of time. A group of 10 ppl, we all ordered our main courses at the same time. The pizza arrived 10 min after ordering, whilst the ceasar salad arrived 1hr and 15min later. The seabass arrived uncooked and had to be taken away and the ravioli was too salty. The manager was very apologetic and offered us desert on the house since it was my friends birthday and a discount on the bill. Music was too loud. Overall will not be going back for a long time until they get their act together

Posted by: martha on 22 May ' 12 at 11:30

Amazing venue, but terrible service, tasteless food and anoying singer (worst voice in town with a heavy italian accent that ruins all the nonitalian songs). i suggest more training, more practize in the kitchen and gt a new singer. There was however a fantastic waiter from east europe very charming and help us a lot, not like the rest of the staff.

Posted by: matt garrison on 20 May ' 12 at 06:30
  • Best for: Brunch served

Posted by: matt garrison on 20 May ' 12 at 06:30
  • Best for: Brunch served

Posted by: rupertdinkyn on 16 May ' 12 at 07:46
  • Best for: Business lunch

Posted by: Sami Kirby on 16 May ' 12 at 05:28
  • Best for: Romantic

cool vibe, good service and great food!

Posted by: Mark Philips on 15 May ' 12 at 07:10
  • Best for: Romantic

Had a great time at Roberto's! Agree with the review that there is room for some improvement but its off to a great start!

Posted by: on 13 May ' 12 at 08:48

Very tasty food, very attentive staff and a great lady singer who adds a touch of class

Posted by: Abdul M. on 11 May ' 12 at 08:26
  • Best for: Family friendly

Posted by: Abdul M. on 11 May ' 12 at 08:02
  • Best for: Family friendly

Posted by: Abdul M. on 11 May ' 12 at 08:01
  • Best for: Family friendly

Posted by: upthekhyber76 on 10 May ' 12 at 10:41

Posted by: Alexio Papandres on 10 May ' 12 at 08:51

Posted by: Alexio Papandres on 10 May ' 12 at 08:50

Posted by: Peter D. on 08 May ' 12 at 15:41
  • Best for: Brunch served

Posted by: Peter D. on 08 May ' 12 at 15:40
  • Best for: Brunch served

Posted by: Jack Taylor on 06 May ' 12 at 23:28
  • Best for: Romantic

Edited by TimeOutDubai.com

went to Roberto's last week with my wife and two guest, the ambiencce is charming,decent food but slow service (though staff is veri well trained);we were very impressed by the brilliant singer, I guess was italian or french, she looks stunning and she sang lovely tune with a jazzy taste. The bill was a nice surprise, less than I expected.We'll definitely come back

Posted by: Jessica on 06 May ' 12 at 13:29
  • Best for: Romantic

Posted by: Elizabeth Smith on 06 May ' 12 at 11:44

Posted by: Elizabeth Smith on 06 May ' 12 at 09:55

Posted by: Elizabeth Smith on 06 May ' 12 at 09:51


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