Juju Sep 10, 2015 10:16 am
Absolutely outrageous service. I ordered my usual lunch on Foodonclickwhich is a service I enjoy because I don't have to deal with people on the phone. After placing my REPEAT ORDER which is only available if there was an order placed in the past 15 days, I received a call from a very rude lady who just called to confirm my order. I don't want her to call me. Foodonclick has a brilliant platform. Just read the order and deliver. It's very simple. She made a big deal because I always ask for mango salad instead of miso soup. She said she can't do it which is weird because my past orders were always delivered that way. Then she said my last order was in December 2014, so she basically called me a liar. She was incredibly rude, the conversation was unpleasant and unnecessary. Needless to say that this is my last time I ordered from you and I'll be writing negative feedback on all possible social media forums. It's just beyond me why you would employ such people. She's obviously lacking the skills and training that's required to deal with customers. Very disappointing.