Tasty pan-Asian food that doesn’t cost the earth
|Location:||Ibn Battuta Mall - The Gardens|
|Tel:||04 368 5474|
|Travel:||China Garden, Ibn Battuta Mall|
|Cuisine:||Asian, Chinese, Thai|
|Experiences:||Takeaway available, Outdoor seating, Family friendly, Smoking permitted|
|Times:||Open daily noon-11.30pm|
|Credit Cards Accepted:||Yes|
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Soy on Map
K May 07, 2013 12:00 pm
Me and my friends decided to go to Soy on a Thursday evening, it was busy, but that was fine for us, they asked us to wait for 30 minutes but then we noticed there are empty tables inside, so I asked the lady and she said they are already taken. We finally sat down, and it took the waiter 25 minutes to come and see us regarding our order, we ordered the drinks and then I decided to change my drink and the waiter made a face and said but your drink has already been ordered and I asked but could you kindly change it and he kissed his teeth and walked away, drinks came after 15 minutes and then we ordered 4 starters 2 of them came straight away and then 10 minutes later another one came and then 25 minutes later a soup came, then we asked cane we order the mains and our same waiter said “do you still want to order your mains as there is a 45 to 1 hour wait” and I was like “yes we would like to order” and then he told me again but you will be waiting for a while, so I said we are ok to wait, then I asked to speak to the manager as the front desk lady was very rude to my husband and our waiter said the manager is very busy he won’t come, I said you haven’t asked him, and he walked away, we didn’t see any manager and all the staff were very rude and does not know the meaning of customer service, they all need training, its really a shame as we all really enjoyed the food. Our dinner came out with in 15 to 20 minutes and we asked for dessert menus and they never came so we paid for what we had and left.
Ana Sep 15, 2012 08:43 am
Soy is such a contradiction: the restaurant itself is bright, comfortable and the service is attentive. Their food, on the other hand, is horrendous. Everything, including "stir-fried" dishes, is deep-fried and smothered in bland starchy sauce. Overpriced food-court food is the right name for their sad fare.
Nia Jul 14, 2012 08:22 pm
I ordered take out from them today and I was sooooo disappointed in everything!
First of all, the order was an hour and a half late. So I called the restaurant 5 times before anyone bothered to answer me.
Then finally when the driver came, i asked him why he was late and he just mumbled something and never gave me a clear answer.
Then when I started eating, half way through, I was chewing and i felt something hard. I pulled it out of my mouth and it was a STAPLE! Like from a STAPLER! What was a stapler or a USED staple doing in the kitchen!?!?!?
I was so shocked I didnt even yell at them on the phone. Instead, I wrote a post on my blog and I am writing here. I hope they get their act together because that could have been really dangerous!
saba Oct 18, 2011 05:04 am
worst an expensive rest i have ever seen ...........espesiaaly the crispy honey chiken which was only salt ansd cornflour nothing else ........only3_4 items of single serving cost me about 550dhs .........and the service was poor too
Meelosh Apr 22, 2011 05:16 am
This is the worst restaurant in Dubai for sure. My wife and me always eat out but this one... Food is full of msg (monosodium glutamide) and a corn starch... Value for the money 0. We spend over 200 dhs and to be honest it's not worth 3o dhs. Soooooooo sad.