The Wok House
A homely little pan-Asian spot adds life to BurJuman
|Location:||BurJuman - Bur Dubai|
|Tel:||04 359 9786|
|Travel:||Trade Center Road|
|Experiences:||Outdoor seating, Family friendly, Smoking permitted|
|Times:||Open daily 11.30am-11.30pm|
|Credit Cards Accepted:||Yes|
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rohit Aug 04, 2011 09:58 am
this has got to be my worst experience when it comes to dining out. In spite of calling around 8 hrs in advance and making a reservation for a table and mentioning that I have an infant and so a baby seat would be required, I was denied one !! When I asked to speak to the manager, he came out of the kitchen in his apron (multi tasking I presume), he was not able to help me and family out and just walked back to the kitchen, leaving us standing there in the restaurant, while the other diners looked on. I have been given better service at the roadside eateries. Absolutely unprofessional.
Dr. Raji Mathew Feb 05, 2011 04:12 pm
My family & I were the only guests last night at 10.30 and that too on a Friday night. A shame really since the place is located right at Bur Juman and seems a nice place otherwise.
You are expected to mark your order on a paper menu. Again there was no Singapore chilly crab as also the last time I was here and also one of the prawn dish,prawn cake I think, was unavailable.
Ordered a katso curry which was very nice and which came with rice. Also had fish in Thai red curry which was also a winner. Hammour in chilly sauce had too much of the latter. Sizzling beef was good too. This was wolfed down with some noodles.
Fried ice cream was conditional on how many we wanted. They could manage it since we wanted only one. The ice cream was frozen hard which to me didn't seem too fresh.
All this with a bottle of water came to nearly Dhs.190 but with the Gulf News voucher it came to Dhs 124.
Dr. Raji Mathew Jun 18, 2010 05:34 pm
Tried the fried Duck and the sizzling beef dish. The beef dish was better than the former which was a little too crisp and hard to cut for my liking. Was the lone diner there as it was the middle of the week. The Singaporean chiily crab which I had requested is usually not available even though many customers ask for it, I was told.
Nicely done up decor, clean surroundings and pleasant staff. Wouldn't mind coming back if at least to try out the desserts like the fried ice cream and the wanton ice cream.
Christoper browne Jun 15, 2010 08:34 am
Well it is the most horrible experience to get there anymore i did go over for a dinner with my family and some freinds but to my despair i find the supervisiors handling out the operations not efficient as they dont have the menu knowledge to guide us down the menu i think that there seems to be some serious problems with the staff as i found many new faces out there to be very honest the older staff were much better and polished with their menus and even the manager who was there at the time seemed to have a very vast experience and guidance of the menu as he used to suggest us what we should eat i think the owner of this restaurant does not value keeping old staff as they old one have GONE WITH THE WIND its sad that but something seriously has to be done with the situation now especially with the senior staff they should be more knowlegeable with the menu but from my side i am not coming to this restaurant anymore nor will i suggest any of my friends to visit it sorry but just have to make these comments which should be looked into by the management
Marnie Feb 25, 2010 07:46 pm
I usually go there every weekend for takeway. My favorite was Singaporean noodle. the place was always empty when they newly opened so the waiter / waitress would jumped on the customer very quickly. I came over today and some table were occupied, my family seated and after 5 munites not a single waiter bothered even to acknowledge us. I went inside to waiter counter and asked if someone could take our order and the guy who seemed to be the supervisor with light blue shirt was telling me not in a very good manner saying to just wait in the table and someone will come after 5 minutes. With this king of service, I did not even consider to sit back down and took my family to noodle house instead. I will never come back!!!