The Butcher Shop & Grill
|Location:||Dubai Marina - Dubai|
|Tel:||04 428 1375|
|Travel:||The Walk, Jumeirah Beach Residence|
|Times:||Open daily noon-midnight|
|Credit Cards Accepted:||No|
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alenna Feb 10, 2013 12:03 am
very bad service..food is ok specially slowcookin shank but steake was under average can't be 400 g .. bread is good I love it
very very overpriced. not worth go back again
Fadi Oct 16, 2012 10:13 am
We went to JBR branch, table for 6 on October 15, 2012
This is not our first time but certainly the last one as the place degraded to much recently.
The steak took 50 minutes to be served and the mashed potatoes were cold. the meat had no taste, dry and hard and instead of being medium rare as requested it was served medium well. I remember the old good time of that place when the tenderloin was juicy.
We had to wait as well 10 minutes for a bottle of water and another 10 minutes for the ice cubes. When we asked the waiter about the delay in serving the steak he answered that because we ordered a medium cooking which takes longer than other cooking style..!!!!!!
Amazing!!! What was the most stupid answer I ever heard and irrelevant, what has the cooking style to do with 40 minutes delay.
After 10 minutes We asked the second waiter to double check with the kitchen about our order he came back saying that it will be ready in 5 minutes and that they are sorry for the delay as many of their staff are off today and some are on vacation.. Second most stupid excuse.
We asked for the bill which was overpriced comparing to the poor quality of meat & service. The waiter didn’t bother to return the change back. We left because we had enough and we left the change as a tip while they don’t deserve it.
In brief this place is NOT WORTH IT and there are many other choices in the same area with better quality
BRIAN & SHELTON Jun 03, 2012 03:24 pm
This was the best steak we have ever had, and we have traveled round the world. You do not need all the triming on it just eat it the taste is great
Goose Dec 29, 2011 06:41 am
I had to draw the attention of the manager twice to try to get served. Every time she had the attitude that I was in the wrong with that typical "Yes Sir I am coming" look. It took more than 10 minutes to get served.
If you are looking for an South African style steak, do not look here. At best the steaks are mediocre.
This is the 2nd time I go back - unfortunately they still have bad service and not the best food. I guess there are enough tourists coming once to JBR that it is not necessary to build up a regular clientele.
Melanie Oct 11, 2011 10:18 pm
My best ever dinner I have ever had. The food was amazing & the service was good. There was one manager always smiling to guests & staff, I forgot his name I think Alla. we will come back