Excellent food at premium prices in the Dubai Mall
From Time Out Dubai Eating Out 2011When we have visitors there are two things that sit firmly on top of our ‘to do’ list: show them the Dubai Fountain and eat great Lebanese food. A meal at Karam Beirut kills two birds with one stone. The in-mall restaurant feels surprisingly classy (given its proximity to a food court), what with tablecloths and smartly attired waiters. The food is consistently good and the view of the fountain one of the best in town.
Mezze here has always been satisfying – we love the well seasoned kebbeh and the deliciously smoky mutabbal but the pièce de résistance has to be the grills – shish taouk is of a melt in your mouth texture and the signature ‘kebab karam’ is a delicious study in ground lamb and pistachios. Our only complaint with the place is that the service can be a little haphazard when its busy (we prefer visiting for lunch for that reason – although that means the fountain isn’t running) and management has a tendency to shout at staff and look generally harried, although that does kind of add to the experience for a tourist... Karam Beirut
|Location:||The Dubai Mall - Downtown Dubai|
|Tel:||04 339 9789|
|Travel:||Sheikh Mohammed Bin Rashid Boulevard|
|Cuisine:||Arabic, Lebanese, Middle Eastern|
|Times:||Open daily 10am-midnight|
|Credit Cards Accepted:||Yes|
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Haytham S Feb 10, 2013 04:26 am
Poor Service - no other way to describe it.
They have 5 waiters who are good for nothing since there is only 1 person who can take an order, forcing all newcomers to wait 15-20mins to place their orders.
I now understand why it is the only Lebanese restaurant in Dubai Mall that always has space - nobody comes back.
When a complaint was filed with the staff, they did not try to apologize or win their customers back.
Would never recommend and never come back.
Ayad Alobaidi Mar 26, 2012 08:27 am
I have been to this resturant three times and each time have had the same bad experience with their service. It is really that bad service that I have decided never again. I had 6 guests wanted Lebanese and they were the only one had seats. Poor service at its worse. Cold food that I had to send back twice after a long wait. At Karam Dubai mall the sad faced waiters make sure customers pays the bill more importantly than anything else.
You can't possibly enjoy the food there which is rather ashame. The name of the resturant does not fit at all. Karam means generous but the staff and the manager are such unpleasant lot, that I had to my write frank opinion to warn others.
Very disappointed indeed. They don't look after you and they don't wait on you when you need them to enjoy your food.
kaba Dec 30, 2011 06:23 am
We've lived here for years, and never have we been treated so poorly anywhere!
The staff, especially the manager, were incredibly rude.
They acted like it was a privilege for us to eat at their restaurant.
I wish I would have read these reviews before spending 800dhs in their awful restaurant. Another review mentions that the atmosphere was "tense" and I completely agree.
Even if the food was good, we couldn't have enjoyed it with the ever-present arrogant and angry faced staff and the manager who would yell every time he attempted to speak.
WORST EXPERIENCE WE'VE EVER HAD. HORRID, HORRID, HORRID!
Jim Nov 23, 2011 02:03 pm
Perfect Food!. One of the few places I have been in the that makes Lebanese food perfectly every time.
This place is the real deal. There are only 2 or 3 places in the UAE who don't disappoint, and this is one of them.
A good place if you have guests or visitors.
Ahmed d Oct 22, 2011 10:18 pm
Bad attitude by staff, tense atmosphere, food like any other rest. In deira, over rated prices, recommended only for ppl who want to start a fight with the staff members cause it seems they opened the rest, for that reason