Gelato at Jumeirah Beach Residence
Tony Apr 06, 2012 10:22 am
The worst ice cream and service in the world.. Ignorant staff who's got no clue how to even treat a human not a customer.. Very well chosen manager for world class rudeness and stupidity..
Ice cream tastes terrible and is not fresh at all.. Mine had an insect as well.. Don't ever even try..
Asma Dec 09, 2011 01:20 pm
pathetic service. took 15 people there for a treat and after a few people tried out flavors and opted for the frozen yoghurt 'cause the gelato was so bad, the guy said no more tasting. this highly annoyed the rest of the group who asked to see the manager. with whom when he finally showed up had a shouting match in which he said that the employee is supposed to be rude in this situation. what kind of customer service is this. i know 15 people who are never going back there again. terrible service, and the ice cream/frozen yoghurt was just as bad.
RI May 21, 2011 06:03 pm
The qualitytaste is not so good and the staff are just plain rude
Oriano Dec 01, 2009 09:12 am
I've been there many time. I'm involved in the gelato business by family since long time. I know how to recognize a fresh gelato. There is no ice inside. If made with fresh fruit and raw material the taste can change every day a little bit. But I can say 100% that the gelato is really fresh and very few shops in Dubai can be compared with this. The location is not perfect but this is a place for people to enjoy a good gelato without the traffic and the smell of fried that come from all the fast food restaurants in the walk. Good Luck.
Mashhour Nov 20, 2009 05:40 am
I have tried their gelato on opening night and was disappointed that afer a second tasting of the same flavor the affect of the flavor was gone!! I usually try two tasting per flavor to identify the true gelato, if it is made fresh the flavor of the second on ones taste buds is the same as the first.
Looks nice, location not suitable for a gelateria.........good luck.