Two-tiered English pub with food and football
|Location:||Al Murooj Rotana - Downtown Dubai|
|Tel:||971404 321 1111|
|Travel:||Al Saffa Street|
|Metro:||Financial Centre Metro Station|
|Cuisine:||Bar Food, British|
|Experiences:||Alcohol available, Brunch served, DJ, Live music, Smoking permitted|
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Double Decker on Map
Bev May 15, 2015 04:16 am
On Saturday 9th May, I made a booking for brunch at “Double Decker” on the following Friday and received a text message confirmation that my booking had been accepted. On Thursday 14th May (note: the evening before I was due to attend the brunch – NOT at the time of booking), “Double Decker” called me to tell me that they were cancelling my booking on the basis that “they only accept reservations for a minimum of 3 people”. I was invited to go along as a walk-in and wait around to see if they could fit me in,
I am SERIOUSLY offended by this turn of events because:
a) It was a lie. (A previous reservation by telephone for two people had been accepted with no problem and no mention of a ‘minimum of three’ policy).
b) The message was that, as a single individual, I wasn’t actually welcome at “Double Decker” but would be tolerated as a fill-in to make up numbers and help them generate their target revenue
c) I strongly suspected that I had been ‘bumped’ in favour of a larger group and – you’ve guessed it! – more money
d) It might have taken a little more thought, but “Double Decker” COULD have accepted bookings from lone individuals and simply asked them whether they minded sharing a table with a minimum of three other lone individuals. (Alone in a pub, it is nice to have someone to talk to and, facing each other across a table, people invariably find something to talk about).
So folks – a heads-up. If you’re alone in Dubai, “Double Decker” considers you a second-rate customer and probably won’t allow you to enjoy brunch with them.
lisa May 04, 2011 02:29 pm
i love this place great service good food and the brunch is great will def come back
FS Dec 28, 2010 10:20 am
City Card has been rejected in DD last two times i was there.
Suggest to update restaurant and hotel deals on regular basis to avoid confusion.
anwar abdullah May 05, 2010 02:31 pm
Everything was excellent especially the service and the value
with a good selection of food.
selection on offer was great.
Staff were very friendly and ambience was good.
you can have unlimited Drink and Unlimited Food
No doubt i will be back many times
thanks DOUBLE DECKER