|Location:||Downtown Dubai - Dubai|
|Tel:||04 420 5444|
|Travel:||Sheikh Mohammed Bin Rashid Boulevard|
|Cuisine:||Arabic, Lebanese, Middle Eastern|
|Experiences:||Wi-fi, Shisha, Outdoor seating, Romantic, Family friendly, Smoking permitted|
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Anna Jun 04, 2013 05:36 pm
We often order takeaway from Mezza House because we love the food but the service is terrible. Ok - we are lazy, only living 300m from the restaurant, but tonight it took over 2 hours to get our delivery, after the delivery guy rang us 1 hour 15min ago to ask our exact location (in a completely different area of town where he had taken our dinner for a city tour!). After numerous phone calls he eventually shows up back at the restaurant where we walk to collect our now cold food. Not happy campers.
Saleh Mar 31, 2013 04:13 pm
Deeply disappointing. i don't understand how there are good reviews for this place.
The waiters intentionally look the other way, you basically beg for service.
The soup was super salty. they brought it back 15 minutes later and it was still the same.
ALL the food we ordered was so bad we didn't finish any of it except the fattoush and rocca salad. How can someone screw up hummus is beyond me.
Ali Jan 01, 2013 04:56 pm
I have been there two times, today was supposed to be the third but the welcoming and seating went so bad that we went to a different restaurant .
We were six and the waiter wanted to place us in a table for four even thus half the tables were available but as per them "Section is closed " .
Even the food is good , we wont go there again .
Okley Anderson Nov 27, 2012 02:50 pm
Food: Mediocre at best. Very average, nothing special and for the price paid, completely not worth it.
Service: Terrible. The waiters were slow and clumsy. They mixed up my order. I had to ask 3 different waiters, just to get a bottle of water, they kept on forgetting! And when i got my bill, they charged me for things i didn't even order! SO CHECK YOUR BILL!
Decor: Very good! The designer did a wonderful job.
Ambiance: Nice! There were lots of people, again the design was wonderful.
Value: ZERO! Overpriced for extremely average food and horrible service. By far, one of the WORST restaurants I've been to in Dubai.
Conclusion: I wont recommend it based on food or service, they're both BAD!!!
Meryum Mar 22, 2012 02:35 am
I would go back because it is like most other restaurants serving a nice spread of food, with the location to their advantge. The sheesha is good.
But I do have to say that I reserved a table outdoors, but on arriving was informed the table was then reserved for the owners! And they will have to see what can be done. I did get the table i desired but had to be persistent. The service was slow at times, it took a salad and khubz an hour to reach our table. But the rest of the order was quickly delievered. So Im not sure what was going on.
I will give it another chance in the hopes that they sort themselves out!