|Tel:||04 437 7511|
|Travel:||Sheikh Zayed Road, DIFC|
|Experiences:||Alcohol available, Wi-fi, Outdoor seating, Live music|
|Times:||Open daily noon-midnight|
|Credit Cards Accepted:||Yes|
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Joozer Jan 09, 2012 01:40 pm
Just been down to the gramercy for the first time for lunch and I had to take a moment to praise the exceptional service! attentive, polite and a good laugh.
try the surf and turf, proper delicious!
Kenny G Dec 02, 2011 09:13 am
We opted for the Jazz Brunch.. What a mistake! Gramercy is in fact a bar. Period. Not a resyaurant. Not a lounge. 'Brunch' comprised of up to four courses from an unimaginatiive and limited menu. All courses had to be selected on arrival!?!. Food was bland at best. Draft beer was extra. Water was extra...a whopping 15 dhs a bottle for local product. (Isn't that illegal?!)....in a city that boasts so many fantastic venues, it will be a cold day in Dubai before we return.I would suggest the management take a look around also.....
H. Hussain Nov 04, 2011 01:45 pm
Ok Here's the thing, I had bought a couple of vouchers on Groupon Dubai to dine at this restaurant. With just 2 days left for it to expire, I called up the restaurant to make a booking for a table for 4 and the voucher clearly stated "1 groupon per 2 people". As 2 of my friends might not make it for some reason, I called up the restaurant to make sure we can use both the vouchers (worth Dhs.200 each) by just 2 people dining and I was told yes.
We arrived at the restaurant and one of the servers took us to the table.
I hand over the vouchers and ask the server "Can both of use these Groupon vouchers worth Dhs.400) and we got the green light, so we order our food from the menu (2 drinks, 2 starters and 2 maincourses which were more than Dhs. 530 but we didnt mind paying the difference) but then 10 minutes later a waitress comes over to our table and says we can only use one voucher of Dhs. 200 worth and the balance had to be paid by us.
I had demanded to speak to the manager and who turned out to be the server we were served by and spoken with in details.
The lame excuses that we got them not accepting both vouchers was just unbelievable. I had decided to cancel the whole order and make a new one based on one voucher amount.
Now don't get me wrong I have been to restaurant before enjoyed my time there and that is the reason i bought the vouchers in the first place so wold mind paying for the whole meal in cash either but it was just the way situation was dealt with by the manager. We were almost ready to pay for our amount which was Dhs. 238 when our 2 friends called to say they are joining us after all.
They came ordered drinks and food and we asked for the bill.
2 starters and 2 maincourse along with 6 drinks in one single bill. So we ended up using both vouchers on the same bill anyways. Correct em if i'm wrong but what was the big deal?
The Managers service attitude, the way he dealt with us totally turn of off even though the food was delicious.
I would think twice about spending my money at a place like this and will make sure my family and friends will never give them a dime for their business.
Its a shame our experience had to end this way.
jel gueco Oct 19, 2011 05:14 am
a good place to stop by for drinks :) nice ambience and attentive staff
Kate Oct 17, 2011 08:40 am
Went for a client dinner, and was amazed at the wine list - the staff were very knowledgeable and made a great job of serving a large crowd of us - we were served on time and the food was wonderful.
The jazz music was loud enough without being too loud and the staff were friendly and accommodating. It was a thoroughly enjoyable evening and I will definitely be going back.