“Hence, it's important to provide information and services in Arabic, particularly while receiving enquiries and complaints and in after-sales services provided through call centres."
English-speaking business owners or restaurateurs should therefore enlist the help of an Arabic-speaking friend - or perhaps even a sworn translator (to avoid any possible language gaffes) - to make sure they abide by this new ruling. Read more: 50 basic Arabic phrases you need to know
Let’s face it, life is made easy for many of us English-speaking expats here in Dubai. Giving this ruling the thumbs up is just a small way of thanking Dubai for all the perks we enjoy.