Capanna Nuova

Waiting staff were ill informed about the menu and volunteered no spontaneous guidance 22 Reviews

2013_capanna
© ITP Images

This first floor restaurant is decorated in earthy tones. The ceiling is high with dark beams, and the walls are hung with a surprising array of birdcages, lanterns and abstract pictures. There was a hint of what was to come in the significantly dusty display of pasta shapes, old spaghetti, olive oils and Italian vintages in the small entrance lobby. Outside dining is certainly preferable, and we were fortunate that the weather was sufficiently cool for us to dine on the lovely seaside terrace.

The traditional selection of dishes was, without exception, presented without flair or authenticity. Waiting staff were ill informed about the menu and volunteered no spontaneous guidance. The bread selection included cold, chewy garlic bread and doughy, undercooked tomato focaccio. Caesar salad lacked the promised anchovies and the croutons were very old and soft. The bland baked aubergine (served on a chipped plate) was an ungainly portion for a starter. It was also swimming in over-acidic tomato sauce.

The lasagne, served in a soup bowl was an unappetising mound of mince with stodgy layers of pasta. There was no cheese sauce on top and no apology from the waiter when it was sent back. The veal chop with cool vegetables and soft roast potatoes was a little better than the lasagne. It seemed that there was no respite from the bad service, especially after the lasagne saga, when we seemed to be totally abandoned. We eventually ordered dessert.

The almond tart, which had been microwaved, was steaming, dry and crumbly and the pastry was soft. The chocolate syrup and crème anglaise on the plate were very sweet and did not enhance the dish. The panne cotta was tough, rubbery and bland.

The final insult was the fifteen-minute wait for the bill. The pricing of the menus exceeds what would be reasonable for this calibre of food. What a waste of a fabulous venue, with one of the nicest outdoor sea-breeze dining areas in Dubai.

By 0

Time Out reviews restaurants anonymously and pays for meals. Of course, we cannot guarantee the accuracy or independence of user reviews.

Details

  • Location: Dubai Marine Beach Resort & Spa, Jumeirah, Dubai
  • Tel: 04 346 1111
  • Travel: Jumeirah Beach Road
  • Website | Send mail

Is this your establishment? Want to update any details? Please send your updates here.

Map

User reviews

ValueAmbienceService
DecorFoodOverall
  • Users voted this restaurant most suitable for: Romantic

User reviews:

Posted by: maliha on 14 Jun ' 14 at 16:40
OverallDecorService
FoodAmbienceValue

What an awesome location by the sea savouring the seafood especialities the prawns in lemon sauce and beef steak in gorgonzola sauce well complemented by the very best service in town. we are now regular at CAPANNA NUOVA

Posted by: Abeylasha on 17 Feb ' 14 at 13:33

what a wonderful evening it is,
just a pearl on the ocean nestled on the sea shore.
Try the fettucini with lobster and mango sorbet
Its a perfect for a romantic peaceful dinner

Posted by: Jo-Ann Maluenda on 17 Jan ' 14 at 18:46
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Posted by: jen on 17 Jan ' 14 at 13:26
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

Sensual - The Senses of the Appetite
Serenity - The peaceful seaside location
Seafood - The seafood specialities we choose from the Menu.
Service - Worth taking business client to the place where you are well looked after.
Simmering - Now this Italian restaurant has won the finalist award for Favourite spot in Dubai.
Dined at dinner with business principal visiting from overseas.
I love it

Posted by: Syed Umar Ali on 17 Nov ' 13 at 20:30
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

I seriously can't get enough of Good Food. You might think it's a little pompous to be titled after such an adjective before even trying the food, but Capanna Nuova do live up to their name, The Food , The Service The Ambiance capanna nuova lived Upto.

Posted by: zain kahn on 04 Oct ' 13 at 19:41
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Nice place in Dubai compared to other joints,, beautifully beautiful view of the city, especially the Burj khalifia

Posted by: pascale chalhoub on 04 Oct ' 13 at 19:35

everything was good, very romantic place by the sea, very helpful and smiley stuff, ambiance amazing, food is perfect and dessert tasty, will definitely recommended to my friends and to all couples who love good food, good ambiance and good service

Posted by: Njabulo on 04 Oct ' 13 at 19:28
OverallDecorService
FoodAmbienceValue
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

Lovely experience all round. Visiting from South Africa, 1st time in Dubai. This was the best meal I have had so far:) Complements to the chef and the great company of my romantic date from the US *BigSmile*

Posted by: kozhakhmet Dilmagambetov on 04 Oct ' 13 at 13:07
OverallDecorService
FoodAmbienceValue
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

I am from tour and travel business and i find this place wow !!! very wonderful, after ofcourse Burj Al Arab, Burj Khalifa and The Palm . I am suely sending recommendation to all the tour operators to see "the most romantic " best Italian Restaurant in the city of Dubai near to water.

Posted by: Mohammed M on 20 Aug ' 13 at 08:35
OverallDecorService
FoodAmbienceValue
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

Very Romantic View, Loverly Food, Excellent Staff & Service, Highly Recommended

Posted by: fabio bianchi on 23 Apr ' 13 at 12:27

as italian i find fantastic food. very welcome and informed staff and location fantastic
will come back for sure

Posted by: fabio bianchi on 23 Apr ' 13 at 12:26
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

as italian i find fantastic food. very welcome and informed staff and location fantastic
will come back for sure

Posted by: suzy on 22 Feb ' 13 at 13:32
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

I celebrated my birthday on 17 February with my friends from Emirates we were just 12 to start and were joined by more friends,, the staff at the restaurant accomodated us happily and infact joined a table to sit almost 25 in a long group.Fantastic professional approach from them.
The best was when we cut the cake the whole lot of people on the Terrace join us in singing the birthday song--- a memorable one.
Bravo Capanna Nuova.

Posted by: jason on 21 Jan ' 13 at 09:24
OverallDecorService
FoodAmbienceValue
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

The best place in Dubai to dine fine Italian food ,, with lovely Barolo wine, good attentive service, overlooking world tallest building.
Must for Dubai residents.

Posted by: maliha on 22 Dec ' 12 at 15:04
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Last wednesday we celebrated our colleague's promotion at the Capanna Nuova,
we were 11 ladies and we truly enjoyed the food on the terrace . The management at the restaurant is very professional, with very active waiters around us.
Hence forth all our celebration will be at Capanna Nuova and invite all my friends to visit the best location.

Posted by: Hana on 22 Oct ' 12 at 13:48
OverallDecorService
FoodAmbienceValue
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

It happens to be the pasta promotion on the terrace of Capanna Nuova.
I was greeted and offered the best table over looking the ocean and it was complimented by glasses of Champagne that we ordered on the suggestion of the Maitre-de.
I am definately visiting this lovely restaurant to experirnce lovely hospitality ethicate and fettucine with lobster.

Posted by: clavian on 03 Aug ' 12 at 14:24
OverallDecorService
FoodAmbienceValue
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

Seems it being upgraded with more pasta and wine to choose from,, Wine sommlier is very professional to suggest us glass of Prosecco to start as we landed in summer humid night. Under the watchful eye of Manager , we really had a good dinner.
will come back again

Posted by: chadi on 16 Apr ' 12 at 06:37
OverallDecorService
FoodAmbienceValue
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

one of the best locations in Dubai located directly on the breaking of the waves overlooking the ocean, burj Dubai and if the weather is clear you can view the world island.

we were there last week and the Italian chef came to our table and gave us his recommendations and it was amazing.

I recommend it for Italian food lovers.

Posted by: Sanja Milosavljevic on 14 Apr ' 12 at 08:30
OverallDecorService
FoodAmbienceValue
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

Truly enjoyed the outdoor seating overlooking the sea and the treats by their new chef Salvatore.

Posted by: Sandeep Adnani on 21 Nov ' 11 at 17:38
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No


My dinner at Cappana Nuova, was a total let down. I had organised a dinner for 25 people, and the service I got was atrocious. The Manager had bragged about this being a '5 star' property and venue, and I am sorry to say, it was a '1 star' experience.

The waiting staff were extremely inappropriate, asking people to pay for wine without checking with the host, asking people what option of starter or dessert they would like from the set menu, when there was only one option for each. Waiting staff dropped water over my ipod, phone, wallet, because of an amateur and irresponsible pouring technique. Furthermore, they argued with me in front of my guests over payment of alcoholic beverages without checking we me first. They were taking orders more than twice, and overall were not geared in any way or form to handle a table of 25. The restaurant was empty upstairs, with few tables occupied downstairs, and it was a sorry state of affairs.

The food was judged as strictly average and I have had much better food, for a lesser price, in 5 star properties, with amazing service.

The management needs to evaluate opening another outlet instead of this one, to make the most of the beautiful view, which was the only saving grace of the evening, as all other elements were grossly unsatisfactory.





Posted by: mohammad astaraie for thursday night 4 persons 19th may 2011 9pm it is 26th wedding aniversery on 16 May ' 11 at 09:48
  • Best for: Romantic

Posted by: Dave on 09 Feb ' 09 at 16:11
OverallDecorService
FoodAmbienceValue

The terrace is breath taking. Absolutely one of the more romantic Dubai venues to dine in. Great food and good service only add to setting. Highly recommended.

Add your review/feedback

Your Rating (Min. 1 star, zero stars will be treated as unrated)
Yes No

Subscribe to Restaurants newsletter

Prove you're not a robot:

Submit

Search

Explore by

Our favourite features