Butcher Shop & Grill

Choice cuts of some of the cheapest wagyu beef in town. What more could meatlovers ask for? 41 Reviews

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If you want pizza, you go to an Italian. And if it’s sushi that you’re after, try talking to the Japanese. But if you’re ravenous for meat – thick, juicy, bloody steaks in particular – then who better to consult than a South African? And preferably one with a massive knife.

The Dubai branch of Butcher Shop & Grill brazenly celebrates the tradition of South African carnivorousness, in a shopping mall. Well, as the name states, this is a shop after all. On sale, you’ll find all the usual steaks as well as some typically South African ostrich fillets. But we recommend you start with the chicken livers, which are plump, moist and drenched in a creamy herb sauce. Mop it all up with olive bread before your steak arrives – and what a steak. The wagyu sirloin isn’t huge (though you can ask the in-house butcher to tailor the cut to your appetite) but it is as succulent, marbled and rich in flavour as any kobe-style steak should be. If you’ve never had wagyu before, at Dhs150, this is one of the cheapest places to try it. But if all this macho flesh-munching gets too much, you can always finish off with a megalithic wedge of rustic, pineapple-topped carrot cake, and pretend that you’re a yoghurt-knitting, tree-hugging type at heart while you try to hide the blood stains on your shirt.

By TimeOut Dubai Staff

• Previous reviews
  • 21 March,2012- reviewed by Time Out Dubai staff
  • 11 August,2011- reviewed by Time Out Dubai staff
  • 28 March,2011- reviewed by Time Out Dubai staff
  • 30 March,2009- reviewed by Time Out Dubai staff
  • 26 March,2008- reviewed by Time Out Dubai Staff
  • 12 March,2007- reviewed by Time Out Dubai Staff
  • 21 June,2006- reviewed by Time Out Dubai

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Time Out reviews restaurants anonymously and pays for meals. Of course, we cannot guarantee the accuracy or independence of user reviews.

User reviews:

Posted by: Kenneth Taylor on 04 Mar ' 12 at 12:47

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

Come on Time out - sort out the bogus reviews on this listing

Posted by: melody on 13 Jan ' 12 at 20:49

• Best for: Family friendly
• Would you go back to this restaurant? Yes

Best Steaks Ive ever had!

Posted by: Akram on 06 Jan ' 12 at 11:51

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• Would you go back to this restaurant? No

I truly hated this experience, this is by far the worst rip off I have experienced in my entire life, but before I get into the negatives, there is a couple of positive comments worth mentioning:
1. The lady receiving guests was very hospitable and kept checking on our 4yr old and joking with her
2. The complimentary bread and dips they give at the start

Now the negatives:
1. The waiter was incredibly annoying , he was insisting on having us order specific items for entres and mains which were basically the costliest on the menu ...and whenever we decline he makes this disappointed face , and when our kid wanted to use the toilet in the middle of the meal he passed by and kept telling me how their food will get cold .... I don't know if it's just me but I felt like we were treated like walking wallets that must pay, eat quickly and go
2. They got one order wrong and had 2 of our dishes medium rare though we asked for well done ...to add to the story, the waiter tried to convince us that medium rare tastes better and that we should eat this way
3. Value for money is unbelievably bad ... Service is bad food is mediocre, not even crayons and paper for the kids, service is horrible, I truly feel like I was ripped off

This is our order

2 burgers
1 chicken liver
1 sausage child's meal
2 soda drinks
1 water bottle

We paid 200 dhs for these items! And the portions I must say were ridiculous, the burger unimpressive and not as we ordered it, the sausage was raw in the middle, and the chicken liver was at best mediocre, even the soda drinks were smaller than the regular cans for gods sake .... I hate this place

Posted by: Nader on 03 Jul ' 11 at 09:34

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• Would you go back to this restaurant? No

We visited the BSG earlier in May part of a promoted (buy 1 get 1 free) offer in Mirdif City Center. My wife and I invited our friends for lunch to enjoy on Friday afternoon. The food was undoubtably great, but problems began when we asked for the bill. I had presented them with the printed voucher from "2for.ae", which is valid for that day only; but they denied the voucher, rudely claiming that Printed vouchers are rejected due to the fact that I could print 20 vouchers and eat 20 times. I would've been more than happy to pay the full amount quietly, but it then became personal, as the manager embarrassed me and my wife infront of our guests. I then pointed out that the voucher had a barcode and reference number to prevent me from printing 20, but the manager still rudely refused and requested that i pay the full amount immediately.
To avoid embarrassment i paid the full amount, but this was one of the worst experiences i have ever had with a reputable restaurant such as BSG.
I complained but heard nothing back from them, as if their business did not depend on us, the customers.

Posted by: RI on 21 May ' 11 at 17:49

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

I had the Beef Ribs and they were true to their promise - it melts in your mouth!

Posted by: lado on 08 Feb ' 11 at 22:54

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• Best for: Romantic

nice

Posted by: Maryam on 20 Jan ' 11 at 14:28

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• Best for: Business lunch
• Would you go back to this restaurant? No

The portions are too big , and the food is too oily.

Posted by: publius on 12 Dec ' 10 at 15:29

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• Would you go back to this restaurant? No

Any restaurant that needs to resort to hijacking online ratings deserves to be boycotted by everyone.

A little transparency, accountability, and just plain honesty would go a long way.

The food is mediocre, it is noisy, crowded, like eating at a crowded fast-food place in the middle of a mall.

Posted by: abby Aldani on 27 Aug ' 10 at 13:23

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

I am proud to say that this is one of the best restaurant in the middle east.

Posted by: lisa on 08 Jul ' 10 at 18:24

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FoodAmbienceValue

• Best for: Family friendly
• Would you go back to this restaurant? No

Just returned from the MOE branch, it was busy, noisy service was ok considering how busy it was. Drinks list was minimal and the burger I tried was incredibly salty. I couldnt finish it but didnt complain to staff, im not a moaner. When i was asked though i answered i didnt finish because i didnt like it, they didnt offer refund for the meal or to change it instead i got handed a piece of chocolate cake to bring home which is fine but that chocolate cost me the same as a main meal and i dont eat chocolate. hmmphh....i wont be returning.

Posted by: Sherif ELNAYEB on 09 Jun ' 10 at 23:51

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

As a note that Mall of Emirates branch is way better than the one in JBR.

Posted by: mb on 05 May ' 10 at 07:43

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• Would you go back to this restaurant? Yes

The few simple words 'Best Steak in Town' summarise it all, to the dislike of Mr. Joe in the comment below =)

I have been to both the mall of emirates branch and the one on the marina walk and both were superb. Definitely decent prices, steak is the best I have eaten in Dubai (and I try different steakhouses every month), and the service has always been remarkable. Their sauces are perfect, their side orders are delicious, and their fillet steak is the smoothest...

Top of my list =)

Posted by: ali on 15 Apr ' 10 at 08:21

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• Best for: Business lunch
• Would you go back to this restaurant? Yes

The Steaks are excellent.

Its a bit crowded though but doesnt change the fact that their service was excellent and their steaks were not only delicious but very reasonable price.

Posted by: Joe on 22 Mar ' 10 at 11:44

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• Best for: Brunch served
• Would you go back to this restaurant? No

I find it a bit odd that the majority of people who have voted, have all done so on almost all same dates and time.

Also, almost every simgle person has voted 7-stars all the way and with absolutely no comment, or "the best steak in town".

Come on guys you could have worked a bit harder on this....

Posted by: Daryll Keenan on 18 Mar ' 10 at 21:39

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• Best for: Business lunch
• Would you go back to this restaurant? Yes

Fantastic service that is outclassed by even better food. The only place to go in Dubai for the perfect steak. Keep it up boys!!!

Posted by: Geraldine on 15 Mar ' 10 at 13:35

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

I love the chef of the Butcher in Q8 avenues mall........ & the steak wooow.....fantastic.......amazing..........

Posted by: Anwar on 15 Mar ' 10 at 13:31

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I visited it in the Avenues...they have the best Burger

Posted by: Tahani Shaaban on 15 Mar ' 10 at 13:28

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

Posted by: Moussa Srour on 15 Mar ' 10 at 13:20

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• Would you go back to this restaurant? Yes

I would like to advise all meat lovers to visit this shop & ask for the Chef for any info about cooking...& don't forget to visit the Butchery Section to ask for your special cut.

Posted by: Mr. Albert Delas Alas on 09 Mar ' 10 at 18:55

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

The best Steak

Posted by: menia on 09 Mar ' 10 at 18:38

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

The Best Steak in Kuwait

Posted by: jamesdc on 09 Mar ' 10 at 18:23

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FoodAmbienceValue

• Best for: Family friendly
• Would you go back to this restaurant? Yes

Posted by: Sami on 07 Mar ' 10 at 19:14

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FoodAmbienceValue

• Best for: Family friendly
• Would you go back to this restaurant? Yes

Posted by: Aileen Pastrana on 07 Mar ' 10 at 06:17

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

The best steak in town,amazing place,customer service was perfect....

Posted by: Dennis Vergara on 06 Mar ' 10 at 20:27

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

Posted by: Louis on 06 Mar ' 10 at 07:53

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

the best steak house in Town ! i have been into lots of steak house before but this one is totally different from the best quality they serve to the great service .... simply amazing

Posted by: gilmar on 06 Mar ' 10 at 07:18

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

Posted by: Melanie Leona on 06 Mar ' 10 at 00:46

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

Best Steaks in town!!!!!!!!!!!!

Posted by: Bassel on 04 Mar ' 10 at 19:43

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

i loved this place,
it's amazing guys

Posted by: Mohamad on 04 Mar ' 10 at 05:03

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• Would you go back to this restaurant? Yes

Posted by: maysa on 04 Mar ' 10 at 05:02

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• Would you go back to this restaurant? Yes

Posted by: Kate on 04 Mar ' 10 at 04:39

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FoodAmbienceValue

• Best for: Family friendly
• Would you go back to this restaurant? Yes

Posted by: Mohamad Saleh on 03 Mar ' 10 at 19:32

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• Best for: Brunch served
• Would you go back to this restaurant? Yes

Posted by: Stephen Dourado on 03 Mar ' 10 at 15:32

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FoodAmbienceValue

• Best for: Brunch served
• Would you go back to this restaurant? Yes

THE BEST IN TOWN.

Posted by: RAMI on 03 Mar ' 10 at 12:41

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• Would you go back to this restaurant? Yes

Number 1!!!!!!

really i like it very much.

Posted by: Rashad on 03 Mar ' 10 at 09:07

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• Best for: Family friendly
• Would you go back to this restaurant? Yes

Posted by: Shiella Medina on 03 Mar ' 10 at 09:03

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FoodAmbienceValue

• Best for: Family friendly
• Would you go back to this restaurant? Yes

Butcher Shop not only offers the best South African steaks, but also a very friendly service to its customers.

Posted by: ghazi Khayyat on 03 Mar ' 10 at 09:01

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FoodAmbienceValue

• Best for: Family friendly
• Would you go back to this restaurant? Yes

Posted by: Droubi on 09 Jun ' 09 at 17:50

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• Best for: Business lunch
• Would you go back to this restaurant? Yes

The best

Posted by: Daniel Snyder on 17 Mar ' 09 at 13:53

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• Would you go back to this restaurant? Yes

Steak, South African style. It’s not something every knows about but, Butcher Shop and Grill certainly delivers. It’s not a one stop Braai, but when compared to the many steakhouses in Dubai it certainly ranks up high. The menu is varied with anything from mushroom pies to something with monkey gland sauce (not that there are any monkeys used in the sauce). They also serve some of the cheapest wagyu sirloin around, and it’s not substituted in quality, but maybe in size.

Beverages are quite standard but there is a mint drink of what name escapes me that is particularly delectable. The surroundings are decently furnished but are not themed or directed at anything in particular. Lots opportunities to make the butcher shop and grill more atmospheric and I daresay South African were sorely missed. Service is up to quite a well standard as waiters are always helpful. Price wise nearly everything on the menu is tasty and worth what you paid for it. All in all the Butcher Shop and Grill is perfect stop for taming the inner carnivore, yours or the families.

Posted by: Amoolya Harshan on 27 Jan ' 09 at 10:10

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• Would you go back to this restaurant? Yes

This place is an amazing place for Steak. The steak melts in your mouth . I Ordered Veal Florentine and it was amazing. Its good value for Money.