Chopsticks

Chopsticks

The Lebanese Chinese restaurant chain arrives in The Dubai Mall, though it’ll hardly revolutionise mall dining 27 Reviews

chopstick032111
© ITP Images

Not to be confused with Chopstix in Marco Polo Hotel in Deira, Chopsticks is a Chinese restaurant franchise that originated in Lebanon of all places. Curious to find out what the Lebanese answer to PF Chang’s was like, we nipped out to The Dubai Mall one Thursday lunchtime. Needless to say, I found Chopsticks more or less empty (it’s new and it was lunchtime, after all), so took a table on the outdoor terrace, overlooking Souk Al Bahar and boasting partial views of the Dubai Fountain. Not a bad little spot, I thought, though the midday sun was unrelenting and had rendered the black marble tables too hot to touch. After struggling for a good 10 minutes a small army of waitresses managed to open a large parasol, giving us some respite from the sun’s glare. Their endeavours must have exhausted them since they didn’t re-emerge for another 10 minutes. When they did, it was only to try and sell us some fancy Italian water, which we declined, but were served it regardless. As sweet as the waitresses were, service was rusty to say the least.

Of course, we weren’t here to sample Italian water, rather Lebanese Chinese food. Our starter consisted of shrimp ‘blast’ – battered shrimps lathered in a sweet wasabi mayonnaise. The dish was pretty good, each morsel proved very moreish but didn’t have the ‘blast’ promised on the menu. The shrimp dumplings fared much better – the plump, juicy parcels were given an extra edge by an infusion of coriander. I wolfed these down happily and was beginning to think that the Lebanese answer to PF Chang’s was better than America’s answer to PF Chang’s (ie PF Chang’s). Sadly, however, my optimism was cut short by the arrival of the cashew chicken and the stir-fried beef with broccoli for the main course – two very different dishes, which tasted worryingly similar. The cashew chicken was neither sweet nor sour, instead bland and tasteless, and soon became a tired viscous mess in the heat of the day. Somehow the beef had the same dreary taste that suffocated the cashew chicken – the sauce soon became congealed and the bed of broccoli it was served with was limp and lifeless.

We did our best with what was in front of us and by the time we had finished, our waitress, rather sweetly, had taken to running between our table and the kitchen to speed up proceedings. It was a nice gesture, but too little too late to save our Chopsticks experience. If ever you do find yourself sat in midday heat on the same terrace, stick to the starters.

The bill (for two)

1x Water Dhs22
1x Shrimp dumpling Dhs25
1x Shrimp Blast Dhs35
1x Egg-fried rice Dhs15
1x Stir-fried beef and broccoli Dhs44
1x Chicken cashew Dhs39
Total (excluding service) Dhs180

By Oliver Robinson
Time Out Dubai,

Time Out reviews restaurants anonymously and pays for meals. Of course, we cannot guarantee the accuracy or independence of user reviews.

Details

  • Location: The Dubai Mall, Downtown Dubai, Dubai
  • Tel: 04 325 3244
  • Travel: Sheikh Mohammed Bin Rashid Boulevard

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Chopsticks On The Map

User reviews

ValueAmbienceService
DecorFoodOverall
  • Users voted this restaurant most suitable for: Family friendly

User reviews:

Posted by: MONINA on 22 Jul ' 13 at 18:34
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Me and my colleague had fun eating..... especially the Shrimp Blast, it is really a blast full of taste!!

Foods serve are for a lesser value with superb taste. Come, try and speak for yourself.

KUDOS to the management & friendly staff, "keep up the good work!"

Thanks.

Posted by: nabil khazan on 20 Jan ' 13 at 18:15
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

we visit this place on January 18 2013 , nice fountain view and nice concept as restaurant , but no service and cold food, and no managers around . should focus on your customer complain and your speed of service , because suck a nice restaurant deserve the best .

Posted by: Neilvin on 01 Aug ' 12 at 10:59
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

It's my second time to eat here.. It's Ramadan, and it's just happen that we are near the Restaurant.. Stupidly standing waiting and lookign for someone to usher us in.. Anyway, they dont prioritized who came in first, had to wait for any waiter's attention so they can take our order,, Ordered at 7:15 and have to wait.. i just noticed that it is late when it was already 10mins to 8 and they have served already a family who came AFTER us. And to top it all, appetizers were served after we finished our main meal! what a joke!! and all the manager/supervisor-whoever he is said is Sorry...

Posted by: Mark Matthews on 15 Apr ' 12 at 12:45
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

We visited Chopsticks while on holiday in Dubai and for our 2 week stay this was the best food I have tasted. Not only the food was fresh , fantastic and great porsions but the presentation of the food was very nice.The service was great as the managers freqently visited our table and the waitress serving us was simply great.Iwould definitly go back and recomend it to all my friends and family.

Posted by: Rami Ashtar on 08 Apr ' 12 at 08:54
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

This restaurant is great. The review posted about is so off, the food is wonderful, I eat at chopsticks once every two weeks or so, it is my favorite place for dinner on the weekend, the service is great, the food is amazing, and what strikes most is their prices are wonderful. You get more than what you pay for, I encourage any sweet and sour food, seafood and shrimp lover to visit this place and have a great meal, I invited 8 people to chopsticks and we had all kinds of dishes and a lot of starters and I ended up paying only 450 dirhams, I definitely recommend this place, keep on shining chopsticks!

Posted by: Foodie on 09 Mar ' 12 at 10:16
OverallFoodValue
  • Would you go back to this restaurant? No

After receiving a menu under my door, I ordered in. Waste of a weekend meal in!
It looked and tasted like they had just microwaved a frozen packet dinner. I had ordered the Chicken Curry, Vegetable spring rolls, both of which were tasteless and watery. Was only able to eat the steamed rice.
Terrible!! Will return to PF CHANGS.

Posted by: francis on 30 Jan ' 12 at 18:54
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

one of the best chinese restaurant,and friendlly staff,great ambiance the food was so tasty i recommend it for all to have such a great experience.keep well the great work...

Posted by: Faiz on 22 Jan ' 12 at 14:14
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

Popped in here for a light lunch for 2 as we didn't feel like facing the heaving food court on a Saturday afternoon. Very glad we did. Like the TO reviewer, we found the place very quiet and opted for the terrace. Fantastic view of the Souk, Downtown and the fountain, although it must get pretty hot in the summer. We decided to share the chicken in black bean sauce with an order of egg fried rice. The rice, we were informed, was enough for 2. It's really not, but we managed to share it anyway. The Chicken in BBS was amazing. Thick, flavoursome sauce and large, soft pieces of chicken. The restaurant is also running a 25% off promo right now, so it was even better value. I for one am going to go again, this time I'll be ordered a full meal for myself :)

Posted by: the dude on 22 Nov ' 11 at 13:46
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? No

dont know where to start,
food tasted like it was heated in a microwave,
meat was limp and stale,
service was dreadful, and thats putting it lightly,
overpriced for the tripe they serve,
couldve had a meal of same quality at the food court at a fraction of the price,
stay well away

Posted by: Dave Ellis on 05 Jun ' 11 at 10:01
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly

Dined there with work colleagues last week. The staff were excellent but the food wasn't the best quality. Overall it was ok, but there are better options thoughout dubai for asain cuisine

Posted by: alvin on 05 Apr ' 11 at 13:14
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

We had a great time at Chopstix and were a bit confused with the review of the Cashew Chicken and the Stir Fried Beef. Both those dishes are cooked in the same sauce, yet you expected the Cashew chicken to taste sweet or sour. We believe you may have mis read the menu.
A better choice for the sweet and sour taste would have been the (Sweet and sour Chicken) not the cashew chicken.
For dinner we ordered the Sizzling beef and Shrimp with ginger and onion. The beef was a bit spicy, yet very tasty accompanied with the garlic fried rice. The shrimp was large tender and full of flavor. The ginger taste really stands out.
We love your reviews and thought we might clear up the confusion.

Posted by: Omar bin khaled al noubairy on 28 Mar ' 11 at 20:56
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

good place for a family , and good service and food , good place and nicely items selected , good job

Posted by: Ahmed Abdulaziz on 28 Mar ' 11 at 12:54
OverallDecorService
FoodAmbienceValue
  • Best for: Business lunch
  • Would you go back to this restaurant? Yes

This is one of my favorite Chinese restaurants , They never fail to surprise me with their amazing service and excellent quality food. They could turn the music down a bit, but that isnt such a big problem when their food is amazing

Posted by: Seef Bin Tarraf on 28 Mar ' 11 at 06:36
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

good place to visit and eat the best chinesse food . thank for the great service and best food . keep it up

Posted by: Sylva Brown on 28 Mar ' 11 at 05:24
OverallDecorService
FoodAmbienceValue
  • Best for: Business lunch
  • Would you go back to this restaurant? Yes

just wonderful place , perfect food in Dubai , and lovely friendly service , good place to eat and look over the place of fountain and other lovely location surrounding it

Posted by: Imane haykal on 28 Mar ' 11 at 05:21
OverallDecorService
FoodAmbienceValue
  • Best for: Brunch served
  • Would you go back to this restaurant? Yes

place to eat , with my special food of sweet and sour , dumpling yammy , thank chopsticks

Posted by: cynthia antoun on 28 Mar ' 11 at 05:19
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

we've been waiting that you open since long time ,with our expectation ,you deserve the best keep it up, add more dim sum plzzz

Posted by: Mark on 28 Mar ' 11 at 00:28
OverallDecorService
FoodAmbienceValue
  • Best for: Business lunch
  • Would you go back to this restaurant? Yes

Simply Amazizng

Posted by: Hassan on 27 Mar ' 11 at 23:01
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

For the author, I think that you are exagerating about the Water issue and the Umbrellas issue as well .. But for sure the service is not Rusty, It's really nice and the food is really nice... Hot tables when touching it ? well it's true we are in dubai after all :) cheerssss

Posted by: sandra jhones on 27 Mar ' 11 at 20:14
OverallDecorService
FoodAmbienceValue
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

hellowww chopsticks ,my favorite shrimp blast in dubai .,and best fried ice cream , loveee uu

Posted by: Maroun antoun on 27 Mar ' 11 at 20:01
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

lebanon in dubai , thank chopsticks , love you best food good experience , even we are lebanese and we wait to get table last visit ., but thx for the great food

Posted by: Nabil ska. on 27 Mar ' 11 at 18:51
OverallDecorService
FoodAmbienceValue
  • Best for: Business lunch
  • Would you go back to this restaurant? Yes

thank and big thanks for chopsticks , that you open in Dubai Finally ,best place to eat Chinese

Posted by: Moustafa on 27 Mar ' 11 at 15:50
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

I really love this restaurant. I used to take my family to eat there all the time in lebanon. And im really glad they brought it here. Anyone going for lunch or dinner should try the beef noodles, one of their best dishes and it is also very affordable. I also happen to have gone there on my birthday, so they serenaded me with music and a lovely cake. All in all a great restaurant, something everyone has to try at least once.

Posted by: Fahed on 27 Mar ' 11 at 15:00
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

A rather pleasent surprise... I took my family to try the new chinese resutrant in town (a favorite food for the family) and had a great meal to say the least. The food portions where fantastic and it is for sure a value for taste :)
I'm going back soon for the live seafood!
A must go for all families

Posted by: Jacob Philip on 27 Mar ' 11 at 13:32
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

Posted by: Laith on 27 Mar ' 11 at 13:07
OverallDecorService
FoodAmbienceValue
  • Best for: Business lunch
  • Would you go back to this restaurant? Yes

As a lover of Chinese food, i was impressed with what i got for the price. Kindo shrimps and crispy chilli beef were awesome.

The food was good and the staff nice. Thumbs up.

Ps - to the author... if it was that hot, why sit outside??? We live in the UAE afterall... I'm sure it would be lovely during the cooler months. Nice view.

Posted by: Rod on 27 Mar ' 11 at 12:47
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Best Chinese restaurant in the region.Price, portion and quality are excellent.
We frequent it at leasst once a week.
Try the live seafood. They get the lobster out of the tank, and cook it with your choice of sauce.
My kids love the noodles with oyeter sauce. I highly recommend it.

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