Great Kabab Factory

From Time Out Dubai Eating Out 2011

Unfortunately, you have to walk through a food court to get to Great Kabab Factory – which gives you a very false impression of what to expect. Firstly, this is a restaurant, rather than a fast food counter. Tucked around the corner, luckily the eatery faces outside and a random fountain, which helps matters, as does the painted ceiling above it.

Secondly, diners opt for the Dhs89 buffet here, which involves waiters, dressed in ‘factory’ overalls, constantly adding more to your plate, straight from the tandoor or grill. Among the morsels are Hyderabadi burgh tikka, tandoori phal, dahl, chicken, rice, even battered sweetcorn and battered apple and pineapple. Staff are extremely attentive, so much so that they almost look hurt when you leave after eating your fill. Not due to lack of business, the large Indian families at the other tables prove this isn’t a concern, but it seems that they genuinely care. Not like a regular mechanised factory at all, then.

By Time Out Dubai staff
Time Out Dubai,

Time Out reviews restaurants anonymously and pays for meals. Of course, we cannot guarantee the accuracy or independence of user reviews.


  • Location: The Dubai Mall, Downtown Dubai, Dubai
  • Tel: 04 339 8481
  • Travel: Sheikh Mohammed Bin Rashid Boulevard

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User reviews


User reviews:

Posted by: michelle on 12 Jan ' 12 at 12:09
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

toooo was excellent

Posted by: Azhar on 30 Aug ' 11 at 19:20
  • Best for: Business lunch
  • Would you go back to this restaurant? No

Unfortunate that they can use the "Kabab" name in their restaurant name. The so called- kababs at their restaurant never tasted so unauthentic and unreal.

Posted by: Sharmila on 17 Jul ' 11 at 10:45
  • Would you go back to this restaurant? No

Only one word i like to share with everytbody that is
About the food not up to the satandard, Prices was toooomuch high, ambience was ok. but i will not recommend this restaurant to anyone. No taste only waste

Posted by: Niraj Mathur on 19 Jun ' 11 at 19:00
  • Would you go back to this restaurant? No

Great Kabab factory might be serving very tasty kabab's but the way they treat their guests is really bad.

I and my family had a very bad experience when we visited their recently. One of the staff in white shirt was extremely rude , very arrogant and impolite in dealing with our request for giving a seat.

They don't care if a dissatisfied customer walks out of their restaurant because of their attitude.

We have decided never to go there again..

Posted by: Sweta on 19 Jun ' 11 at 18:54
  • Would you go back to this restaurant? No

I have decided never to go back to Dubai Mall unit of Great Kabab Factory. They may be serving good food but the attitude of few staff was very bad , the same person who probably does the great job of deciding which customers should be given a seat and which ones should be ignored.

Hell lot of attitude , very rude and impolite is what i feel with my experience when we went there yesterday.

On the contrary , we had a great experience at the Arabian center unit where the people serving you are really good to you and value you as a guest.

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