Burj Al Hamam

A reliable chain from Lebanon proves a bit of a gamble in Dubai Reviews

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I’m always wary in Dubai when I’m told I need a reservation. ‘One is most necessary,’ it is often said, but when I get to the restaurant in question, it’s half-empty (and that’s on a good night). So I was surprised, after being given the requisite line, to find that Burj Al Hamam was actually full, even though (or perhaps because) it was Eid.

Perhaps I shouldn’t have found it so flooring to see so many busy tables, as the restaurant has made quite a name for itself in the Middle East. Burj Al Hamam has been a Lebanese staple for 50 years, and has since opened up branches in Jordon and Kuwait, with a second Dubai outlet slated for Dubai Mall. At the start of our meal, the waiters seemed jovial, perhaps feeding off the energy of the crowded room. One walked around brandishing tongs and freshly baked pittas (another clue that this restaurant might be a cut above).

It was the menu, however, that revealed this wasn’t going to be your standard baba ganoush joint. While all the old favourites were there, there were a refreshing number of dips and starters that tend to be underrepresented. We skipped all the usuals, forgoing homous and opting instead for medardara, a cold dish of lentils and rice that proved refreshingly light. I am of the belief that crispy onions improve, well, pretty much everything, and their addition made the dish all the more addictive. Unfortunately, for all its flavour, the combination was hurt by the fact that it was served excessively cold, as were all the other cold mezze we ordered. Unfortunately, a plate of barbounia – a somewhat bland, soupy mix of white beans and tomato sauce – was too dull to carry the weight of the frigid temperature.

The hot mezze didn’t face this problem, and as a result, were more enjoyable. One standout was the seafood kibbeh, which was light with a rich minced interior. As usually happens with Lebanese mezze, we found ourselves full, causing us to wait in fear of the arrival of our mains.

We need not have worried: there was a prolonged wait, which only ended when our waiter finally remembered our existence.

‘Would you like dessert?’ he asked. I debated skipping the main, but felt it was worth trying, if only for the sake of review. Anyway, it had sounded brilliant: akraas naanaa, described as grilled, finely ground meat stuffed with onions and spices, and sautéed with lemon. The reality, however, was a bit grim. The waiter was exerting way too much effort cutting the meat in two, and when I tasted it, I understood why: for finely minced meat, the texture was disconcertingly tough (think shoe leather). I put the knife and fork down after the first bite, feeling guilty that a cow’s life had gone to waste.

As we were ready to call it an evening, the waiters brought us dessert on the house to make up for the long wait. The best confection was the osmalieh: a crumbly dough topped with a subtle, creamy custard, pistachios and rose-orange blossom syrup. Other pastries were decent, but certainly not the best in Dubai.

Burj Al Hamam defines what it means to be ‘a gamble’, and really you’re just as likely to find a dish that displeases as one that delights. And, though the venue still needs to sort out a few basic hiccups (perhaps it’s best to try them out on a less busy night), they’re still worth a visit, if, at the very least, to expand your definition of Lebanese fare.

The bill (for two)
1x Moudardara Dhs19
1x Balila Dhs19
1x Seafood kibbeh Dhs31
1x Akrass naanaa Dhs41
1x Large water Dhs25
1x Osmalieh Dhs33
1x Knefeh bil kashta Dhs33
Service Dhs20.10
Total Dhs221.10

By Daisy Carrington
Time Out Dubai, 22 December 2008

Time Out reviews restaurants anonymously and pays for meals. Of course, we cannot guarantee the accuracy or independence of user reviews.

Details

    Location: Beach Park Plaza Centre, Jumeirah, Dubai
  • Tel: 04 342 8034
  • Travel: Jumeirah Beach Road
  • Website
  • Cuisine: Arabic, Lebanese
  • Times: Open Sat-Thu noon-midnight; Fri noon-12.30am
  • Price: Dhs200-350
  • Credit Cards Accepted: Yes

Is this your establishment? Want to update any details? Please send your updates here.

In the area

User reviews

ValueAmbienceService
DecorFoodOverall
  • Users voted this restaurant most suitable for: Family friendly
Posted by: Ahmad Attallah on 02 Sep ' 09 at 06:13
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

Food was very bad....... Restaurant service was not that much,
amount of food served is very less comparing with other restaurant and at the end the bill was too much for the food served.

I don't recommend it.

Posted by: Abdullah Mohammad on 01 Sep ' 09 at 15:59
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

This is a very lovely site by the way,as for burn al hamam, I went there last thursday to check the buffet at first it seemed a bit expensive 149 AED per person but once u see what's included it seemed quite fair,the appetizers were great and the main course was even greater, diversified and mouth watering, and I played it smart leaving enough space for the sweets and fruits to come, service was also more than what I expected the guys were more than great hosts and I'm definetly having another iftar before the end of Ramada.

Posted by: Mustafa Al Rasheed on 16 Jul ' 09 at 17:34
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

I expected i am gonna enjoy my meal but unfortunately the service was not good,food taste not much , quantity is very small and the desert prices is costly example 3 piecess of chesse desert (halawat jibna) is 33 AED.!

Posted by: Ralph on 26 Jun ' 09 at 14:02
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

I went today and it was the first and last time.
To start, Service was a big zero, waiters not friendly and not smily at all. We received the bread and olives, appetizers and main course at the same time!!!
The kabab plate composed of 4 skinny skewers only, without frecn fries, we had to iorder french fries as a plate alone that cost 19aed.

I was surprised and chocked. I thought a nice restaurant wwould be a better experience, anyway i will never go there again.

Posted by: lebanese guy on 18 Jun ' 09 at 22:19
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

Posted by: ahmad on 18 Jun ' 09 at 22:18
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

Posted by: Sam Davidson on 05 Jan ' 09 at 17:34
OverallDecorService
FoodAmbienceValue
  • Best for: Romantic
  • Would you go back to this restaurant? Yes

Posted by: Hana on 05 Jan ' 09 at 06:03
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

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