Fatburger

New burger joint at Dubai Mall, you say? We're on it. Here's what we thought of Fatburger's meaty morsels 24 Reviews

fatburger_1
© ITP Images

If you have a kid brother or sister who seems to do everything better than you, you’ll know how Fatburger feels. Founded in LA in 1952 it aimed to serve fresh, beefy burgers, cooked on the grill in front of you, with fun ’50s decor (although, being the ’50s we guess that was the norm) and friendly, animated staff. Sound familiar?

Johnny Rockets was born a whole 34 years later, but, perhaps the more adventurous of the two, Johnny fled its nest and headed to Dubai shores in 2003. Since then, it’s opened four branches and become a firm favourite among burger lovers and families. Today, it runs more than 200 restaurants throughout the world, making Fatburger’s 91 seem rather quaint by comparison. It’s only this year that Fatburger has made its way to Dubai, and, unfortunately, it looks like it will continue to lose out to its bigger, younger brother.

For starters, the space is a hub rather than a proper sit-down restaurant, and it lies hidden between Nando’s, Zaatar W Zeit in the maze of The Dubai Mall’s lower-ground food court. We found that the ’50s diner theme had been replaced by stark, ‘food court’ furniture of beige plastic tables and brown chairs. In true fast-food fashion, the walls were swathed with images from the menu. It wasn’t exactly the ‘gourmet’ experience advertised by the PR.

Still, we would be able to put aside our aesthetic quibbles if the burger was good. As my date and I approached the counter, one thing was certain: the staff were feeling chipper. An extraordinarily smiley cashier took our order with such enthusiasm that I started to think my decision to have beef bacon and cheese in my burger was the best idea I’d ever had. Smiling from the flattery (I’m easily pleased), I was further amused when the cashier repeated our order to the kitchen staff who then cheered it back in chorus.

I was expecting a larger selection of gourmet accoutrements. The menu is pretty standard, with the sole exception that you can opt to have a fried egg top your patty. Still, when my burger came out, it was stuffed to the brim with tomato, onion, gherkins, bacon and cheese. It was messy, but glorious. My only gripe is that I wasn’t asked how I liked my meat: the patties come out well done and hence slightly small and shrivelled.

Personally, I think a proper burger should be served rare, but this wasn’t an option, and I wondered if this was due to the quality of the meat. I put these fears aside, and tore into some perfectly executed chips, their crisp shells giving way to a fluffy heaven. I was also a fan of my date’s onion rings, which were chunky, with a light, crumbly batter. A strawberry milkshake, made with ice cream and whole chunks of berry, made a delectable finish.

So, as it turns out, the older brother is still talented, but he’s not as good at selling himself as his spunky sibling. There are plans for a stand-alone Fatburger restaurant later this year on Jumeirah Beach Road, hopefully more effort will be made with the decor – and then there really could be some sibling rivalry.

The bill (for two)

1x Bottle of water Dhs5
1x Bacon cheeseburger combo Dhs43
1x Fatburger with cheese Dhs24
1x Onion rings Dhs12
Total Dhs84

By Daisy Carrington
Time Out Dubai,

Time Out reviews restaurants anonymously and pays for meals. Of course, we cannot guarantee the accuracy or independence of user reviews.

Details

  • Location: The Dubai Mall, Downtown Dubai, Dubai
  • Tel: 04 339 8493
  • Travel: Sheikh Mohammed Bin Rashid Boulevard

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User reviews

ValueAmbienceService
DecorFoodOverall
  • Users voted this restaurant most suitable for: Family friendly

User reviews:

Posted by: Ali on 03 May ' 12 at 18:25
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

Fatburger serves the best burgers in Dubai. I didn't have a burger as good as Fatburger. For people who complain about the portion, there is Double and Triple Fatburger and I always go for Double. The burger is so good, I can't describe how good it is! The fries are good.

Their service is the best, I always order home delivery from Mall of the Emirates and get my food within 15-20 minutes even though they informed me they'll get it within 30-45 minutes! I recommend Fatburger to all burger-lovers.

Posted by: Munro on 11 Mar ' 12 at 04:59
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

next to In N Out, best burger joint ever! Went to the one Beijing WTC and will def go back!

Posted by: A on 15 Jan ' 12 at 10:13
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

i started going to fatbruger 2 or 3 times a week since its my favorite on the way from where i work to where i study. i admit the burger isn't that big like people complained about but it isnt small either, its just the perfect size to enjoy without that full stomach disgust feeling you get from a XXXL burger. i prefer fat fries but skinny fries are also good. onion rings not that great. i would have one fat burger over 10 johnny rocket burgers. as for the price? i order one cheese burger+fries+soft drink (free refills) for 39 dirhams, that's 13 dirhams more than burger king which is sloppy and tastes like DEEP FRIED CARDBOARD!!! i rate decor 5 cause its simple, exactly what you want from a burger joint unlike uncomfortable and cramped JR. by the way the one in mirdif city center isnt as good as the one on jumeirah beach road

Posted by: bob on 06 Oct ' 11 at 12:48
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

very good cheesy decor but love it there ordering now

Posted by: Aziz on 20 Aug ' 11 at 07:43
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

Next time I would rather prefer Johnny Rocket if I have to spend 40 on Gourmet Burger.
Otherwise Hardies is far more better than FAT, with Hardees, McDonald, Burger King Quantity is more than enough, where in FAT Burger anything you order it similar to Kids meal of one of these three franchises.

Fat Burgers is actually kids meal restaurant, and is very expensive.

Posted by: rana on 15 Jul ' 11 at 18:31
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Best burger in town!!!!! Beef only. The chicken is not good, fries is ok. But burger is amazing! They have a playarea too in Jumeirah branch.

Posted by: Mohammad on 16 Apr ' 11 at 06:03
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

I have been to the Jumeriah Rd branch as well as the Dubai mall. I love Fat burger and I disagree with the review that JR is better. Whenever I am craving for a good burger, Fat burger is definitely the choice. That's written after I have tried Shake Shack, which was a disappointment.

Go for it and try it... I assure you, you won't regret. Just for the record, I have no connection with any of the owners ornthe workers of Fat Burger. I justbloge their burgers :-)

Posted by: Maryam on 20 Jan ' 11 at 14:17
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

Great food! the hot wings are definitely one of the best in the country!

Posted by: fffs on 15 Dec ' 10 at 11:21
  • Would you go back to this restaurant? Yes

Best Burgers in the UAE, without a doubt! Do not miss trying a Fatburger (you can get a double, triple or quad). Their Chicken burger isnt the best so you're better off sticking with the beef!

Posted by: Mia on 05 Nov ' 10 at 16:44
OverallDecorService
FoodAmbienceValue

i just luuuuv fat burger... we drive almost every weekend from abu dhab to dubai mall just to have their burger, fires and home-made onion rings... they are theeee best...

Posted by: Kobe Bryant on 25 Aug ' 10 at 10:52
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

As an NBA Superestar I came to Dubai for vacation and I loved it here! Fatburger was the best though beause the environment was fantastic and they are the best burgers in town!

Posted by: Bo jaij on 26 Jul ' 10 at 12:09
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Hands down THE BEST BURGERS in Dubai, and Johnny Rockets doesn't even come close! Do yourself a favor and get the double or triple burger!

having less number of branches doesn't mean anything..Mr Reviewer!!

Posted by: M on 06 Jun ' 10 at 09:52
OverallService
  • Would you go back to this restaurant? No

PATHETIC and WOEFUL service.
Having ordered a delivery at 11.30am and being assured it would be delivered within an hour, I was most annoyed when at 1.00pm my delivery had not arrived. When I called the restaurant, I was told it would be delivered within 15 minutes. An hour since that call, I am still waiting. So, it is has been two hours and thirty minutes - I have called three times and each time the manager apologises and says please wait a few more minutes. FATBURGER, YOU SUCK.

Posted by: Deanna on 02 Jun ' 10 at 18:58
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Posted by: Stephen Sue on 25 May ' 10 at 14:17
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

Attempting to please my son's desire for a burger without asking for More, we ended up at Fatburger. Sorry, your name is disproportionate with your burger as they are a tad on the wee side.
Skinny fries were definitely skinny...I counted them all; even Ronald Mac offers more.
Decor? Lost amongst the openess of a food court setting. Ambience...well, it was summed up for me by the choir singing every morsel of an order...it was too kitsch. Perhaps, it boosts morale!
Value...I should have gone to JR.

Posted by: Fariel on 24 May ' 10 at 05:10
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

I am sorry but Fatburger is over priced the the burgers are tasteless and they taste just like McDonlads. I have had better mouth watering burgers in the past. Their chillie cheese fries was a disappointment, tasteless and NO chillie.I will never buy from Fatburger again and not recommend it to anyone.

Posted by: Mohammed Tarek on 13 May ' 10 at 14:26
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

LOVED IT !!!!

Posted by: Tiara on 11 May ' 10 at 12:51
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

The fatburger itself tasted no better than Big Mac.. The Onion Rings a must have ! Pricey burgers

Will return for the onion rings.... will try the milk shake next time round

Posted by: Joha on 01 May ' 10 at 21:14
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

I LOVE FATBURGER!!....THE BEST ONE IN DUBAI AND NOW OPEN IN JUMEIRAH BEACK ROAD.,,,JUST PERFECT=)...NOT MORE HARDEES,MC D, JHONNY R..ETC ETC.

Posted by: Asad on 01 May ' 10 at 15:42
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

The best burgers ever. The service is amazing and you won't get anything better in Dubai.

Posted by: Franky S. on 24 Mar ' 10 at 12:43
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

So being an American new in town, I asked around who served the best burgers. I went to every Burger shop in town and have to say hands down Fatburger is the Best American Burger in Dubai. They use USDA Choice beef, ground fresh daily- which is what their American trainer told me. And you can definately tell. the beef patty taste is rich and juicy, and light and fluffy. Having eaten burgers in America my entire life, I was amazed at how authetic the Fatburger was here compared to the States.
Some advice: The patties are a little smaller than the States, so do yourself a favor and get a double atleast. The beef is awesome. Also, get the homemade onion rings- real onions, really homemade- not processed frozen junk like everwhere else.- enough said.
Granted the price is higher than other burger shops, the following phrase really applies: "You get what you pay for" - fresh ground USDA beef, customizable with a ton of toppings, cooked infront of you in a cool stainless steel open kitchen, and very pleasant staff who deliver the food to your table and give you as many sauces as you want for free. Not to mention free refills on sodas- the only place i have been in Dubai to offer that. This will be my regular burger joint in Dubai for sure- Try them out, you wont be dissapointed.

Posted by: Rudy on 14 Jul ' 09 at 05:45
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

I just ordered a delivery from Fatburger, I've never seen the place (decor, ambiance...so i just put average for those 2 categories), but i have to say that my food arrived in 25 minutes, which i though was a record! i love the service! when paying the guy - i was too exited to notice anything - my colleagues in the office were shocked of the price of the food (3 burgers w/ fries & coke for approx. AED120) and i was shocked when i saw the food... the portions were ridiculously small!!! On the other hand, when I started eating, i could taste every ingredient in the burger, and i have to say that it was one of the best burgers i've had, but then again it was over too quickly!!!!!
Would i order from Fatburger again? well no, i know places in dubai that serve good burgers in bigger portions and for the same price.
Thanks.

Posted by: Jay L. on 26 Apr ' 09 at 17:40
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? Yes

Two Words: Fried Egg!
I consider myself a burger professional. When I heard there was a Fatburger in town I had to go check it out for myself.
After having to use a map to find the place (Dubai Mall = Enormous) I was rather hungry. After I ordered, and the staff ahouted out my order I had to laugh. I ordered a what the cashier recommended, a Double Fat with Grilled onions and a fried! Plus I figured why not go all the way so I went for chili cheese fries and a chocolate shake.
My favorite part of the whole deal was that I got to watch my food being prepared. When I got my food it was steaming hot and super juicy. I have eaten a lot of burgers in Dubai and this one was my number 1 favorite by far. I am afraid I will have to become a regular of this joint. Bye bye Johnny Rockets, Hello Fatburger!

Posted by: Wael on 10 Apr ' 09 at 06:41
OverallServiceFood
AmbienceValue
  • Would you go back to this restaurant? No

By the time you place your order, everybody in the vicinity will be aware of what you will be eating, since the whole team shout out your order at the top of their voice. as for the burger it is an unrewarding unsatisfying burger and not good value for money, trust me get yourself a Burger King Instead, or for the price you pay make the sane decision and go for a GBK

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