Carluccio’s

We try out the kiddie-friendly Italian in Dubai Mall. Reliable grub and crayon's to keep the kids entertained 11 Reviews

carlucio_1
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A small child was getting ready to throw herself in my direction. She launched herself near the table that my date and I were occupying, but was quickly brought down to earth thanks to the leash strapped to her chest. Carluccio’s hasn’t been opened long, but already its market has found it. Nearby tables were packed with children threateningly clutching crayons. This was a family restaurant. I sighed.

I’ll be honest: I don’t tend to give family restaurants much credit. I don’t have kids, so I can’t really say I appreciate them. For one thing, many of them don’t have very high food standards. As a result, I expect thoroughly average fare from any place that caters to them. However, I resolved not to let prejudice get in the way and to give Carluccio’s a fair shot at disproving my theories.

The waitress asked if I wanted olives and bread.

‘Sure,’ I said, not realising that I’d be billed for both at the end of the meal. We started with an order of calamari, which while not deeply nuanced, was tender underneath a feathery batter. The arancini (two fried rice balls – one topped with a bland though oozy mozzarella; the other with saucy ground beef) were, at least, different, as far as Italian options go. They were light, but lacked enough flavour to hold our attention throughout the dish (we left them half finished).

Mains certainly surpassed the type of Italian fare you’d find at most chain restaurants, in that they were well prepared, but they too lacked panache. I (stupidly, my date told me) ordered ribeye, mainly because I was intrigued by the fact that the menu boasted it was grass fed. The meat was, however, measly in size and greasy in texture. On the plus side though it was cooked perfectly rare.

I was starting to note a theme: the cooking technique was good, the ingredients were not. My date’s linguini frutti di mare (with shrimp and squid) satisfied in the most basic way, but fell short of riveting, probably because no flavour really came to the forefront.

Of everything we ate, my companion’s dessert – a date smoothie – was perhaps the most interesting concoction on the menu. It was sweet, creamy, and contained whole chunks of date. My tiramisu, by comparison, was nice, but, without the added bit of Amaretto or rum (Carluccio’s isn’t licensed ), it lacked its usual kick.

Perhaps the problem is that I’m not in the right age bracket for Carluccio’s. I am both too old and too young. The fact is the place was packed with families. I can see why – even if the menu doesn’t excite, it’s the type of restaurant that doesn’t throw curveballs and I imagine that for new parents that is an asset.

Still, the food is definitely reliable, if unimaginative, and for a kids’ joint, there are a lot of healthy options – a real bonus when trying to steer youngsters away from the perils of fast food. I imagine that’s a good enough reason alone to take the family.

The bill (for two)
1x Large Acqua Panna Dhs16
1x Bowl of olives Dhs18
1x Bread tin Dhs22
1x Calamari Dhs42
1x Arancini Dhs32
1x Ribeye Dhs96
1x Linguini Dhs66
1x Tiramisu Dhs32
1x Date smoothie Dhs22
Total (including service) Dhs346

By Daisy Carrington
Time Out Dubai, 6 April 2009

Time Out reviews restaurants anonymously and pays for meals. Of course, we cannot guarantee the accuracy or independence of user reviews.

Details

    Location: Dubai Mall, Downtown Burj Dubai, Dubai
  • Tel: 04 434 1320
  • Travel: Al Doha Street

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User reviews

ValueAmbienceService
DecorFoodOverall
  • Users voted this restaurant most suitable for: Family friendly
Posted by: Melanie on 06 Oct ' 09 at 07:08
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Posted by: Rauf on 13 Jun ' 09 at 18:50
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

Food was just OK, not tasty, to the extent that I had to take my family to nearby Nando's. Restroom is miserable and reminded me of toilets in old airbus planes.

Absolutely NOT recommended place to eat.

Posted by: Cheng on 07 Jun ' 09 at 11:12
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Had a good meal there during the weekend so I have to disagree with the write-up above. The restaurant was really busy but the staff were still friendly. It's in the mall so it's not unusual for families to have a meal there besides Carluccio's doesn't advertise itself as a romantic place to have a meal in right?

The atmosphere is buzzing, very positive though they were busy with the added attraction of the fountains dancing in the background.


Posted by: Mike on 23 May ' 09 at 18:42
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

My wife and I took our two girls (5 and almost 3) to Carluccio’s on a Saturday evening and we all had a great time. The food was fresh and delicious, the staff friendly and the setting perfect with plenty of space around the tables.

The view towards the dancing fountains, made the setting special too, with a stunning backdrop of the Burj Dubai in all its majesty and awe-inspiring scale. We'll be back soon to taste the delicious food, drinks and atmosphere again.

Posted by: KatieP on 21 May ' 09 at 12:47
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

We have been to this restaurant twice now and won't be going back. The food is okay, but only just okay. For the price they charge, not acceptable. The first time we went on a Saturday for lunch the place was packed and the staff clearly overwhelmed, took forever to get served, orders got forgotten, coffees came out cold and meals were so so. The worst part was the two little boys that were digging their hands all over the chocolate cake that was sitting on a low bench. We informed the managed who simply shooed them away and smoothed over the icing, later we saw them cutting that same cake and serving it to others!
Very unhygienic.
Our second visit the service was a lot better but the food was not, the salad's in particular were a joke. The straw that broke the back for me was the juice. On the menu it is advertised as fresh juice. We ordered an orange and a pomegranate juice. When it came it was clearly not fresh and also tasted watered down. When we asked the manager about it he replied 'Yes, fresh juice, just today it comes fresh from our supplier, Barakat, the best in Dubai'. Fresh out of a bottle? Definitely not my idea of fresh juice!

Posted by: Rania on 01 May ' 09 at 07:53
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Finally.. a decent place to eat in a mall (minus the screaming kids)... The food is great.. a little pricey, but worth it..

Posted by: Lindsay on 23 Apr ' 09 at 10:44
OverallDecorService
FoodAmbienceValue

I loved the food, enjoyed the atmosphere and will most certainly be back for more.

There are very few places in Dubai where you can get a true classic pasta done properly, and I think Carluccio's has done that. I think it is inevitable that it would become a child friendly restaurant as A: it is in a mall B: it has no liquor license. So it makes sense and am surprised that the review does not take this into account.

Posted by: David McKee on 20 Apr ' 09 at 12:28
OverallDecorService
FoodAmbienceValue
  • Would you go back to this restaurant? No

Lovely place, utterly ruined (as the review says) by the hoardes of screeching kids.

Food was great in places, average in others, but it's just become a magnet for families who seem to think people love to hear the sound of their noisy children while they are eating.

Shame, it's a great setting.

Posted by: Sam on 19 Apr ' 09 at 16:52
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

->> A rare rib eye will always taste greasy. You might want to try to order it medium so the fat melts.

At least as good as any Carluccios in London, nothing high end but decent and consitsent quality.

Nice view to the lake

Posted by: Swati Pant on 13 Apr ' 09 at 05:09
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

I am amazed @ this review !! I couldn't disagree more. In fact after ages I thoroughly enjoyed my food @ an italian cafe. The antipasti massimo ( for 2) was superb - the olives sundried tomatoes, peppers with pesto, melanzana, focaccia, green bean salad with mint & garlic, bresaola very good! the stuffed chicken was Ok ( you also have an option to eget a vegetarian one) . In fact I decided to just get calamari for my main as I was so stuffed. My companion ordered lasagna and it was just right ( probably one of the better ones in a long long time). There was no place for dessert but the tarts looked so good and the almond and honey biscotti they had on trial was fantastic. I have to go back there for coffee and dessert !

I think the one thing was that the service was not that great. They were all very sweet and when they caught your eye they attended to you straight away including the manager, but somehow they all seemed to be in a flap - everyone was literally scurrying around from the manager to the servers everyone. However, they did it with a smile which is exceptional. So may be I shall put that down to being slightly new and hence ironing the creases.

Yes there were a lot of kids and I don't have kids but this is dubai - there are kids everywhere and this was a cafe in a mall !! It may be better to perhaps go in the evening.

Overall I loved it and would go back regularly

Posted by: CCG on 06 Apr ' 09 at 11:46
OverallDecorService
FoodAmbienceValue
  • Best for: Family friendly
  • Would you go back to this restaurant? Yes

Shocking!!! I have been to this restaurant 4 times since its opening last month and it is far from the playground it has been made out to be.

The food is fantastic and the restaurant boasts one of the best patios in town with stunning views of the Burj Dubai and the Dubai Fountain.

Feeling a bit sorry for girl he's taken, though. No patience for children AND took her to the mall for a date? Keeping my fingers crossed for these lovers...

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