Emirates wants to bring augmented reality goggles on board
Airline says it will massively boost in-flight service for passengers and staff
Emirates is known for its trailblazing service across the world, but the airline has cranked things up a notch with its in-flight services.
According to a report from Bloomberg, the airline recently voted the world’s best is currently looking to the possibility of bringing augmented reality glasses on board. The hope, from Emirates’ point of view as it looks to stave off challenges from budget airlines, is that cabin crew can bring up personal data on each customer on the glasses’ heads-up display while serving them.
“We could enhance customer service tremendously,” said Emirates’ chief digital and innovation officer, Christoph Mueller. “The consumer will want to interact in a completely different way.”