Dubai 999 crisis

70% of calls made to 999 in Dubai are not real emergencies

Police in Dubai are set to launch an awareness campaign after official figures showed nearly 70 percent of 999 calls did not relate to any kind of emergency.

In comments published by Khaleej Times on Tuesday, Major-General Jasim Bal Rumaitha, director of the Operations Room, Dubai Police, said out of 130-150 calls each day, 70 percent were not urgent.

The awareness campaign, he said, was aimed at reducing non-emergency calls, which included people calling for advice about roads, headache pills and how to use a mobile phone card.

He added that visitors to the UAE sometimes called the emergency numbers of their countries and their calls are transferred automatically to the Dubai Police Operations Room.

"We receive calls from people enquiring about such things as the weather, the location of some government departments, speed limit on certain roads, their traffic fines, the Department of Naturalization Residency details, as well as for lodging complaints about taxi drivers," Maj-Gen. Jasim Bal Rumaitha said.

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