Dubai’s 'Smart Pharmacy' robot auto-dispenses medicine in two minutes

The machine stores up to 35,000 medicines and prepare 12 prescriptions per minute

Dubai’s 'Smart Pharmacy' robot auto-dispenses medicine in two minutes
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Dubai’s 'Smart Pharmacy' robot auto-dispenses medicine in two minutes Image #3
Dubai’s 'Smart Pharmacy' robot auto-dispenses medicine in two minutes Image #4
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Waiting at pharmacies with a stuffy nose for medicine is a very uncomfortable experience, but these machines reduce that wait time altogether.

And now Dubai Media Office has announced Dubai’s “Smart Pharmacies” can dispense medicine in a little as two minutes.

Opened by Dubai Health Authority (DHA), there are currently five around the city, with the latest one opening up in Nadd Al Hamar primary healthcare centre in November, 2018.

The fully integrated system dispenses and prescribes medication through unified barcoding, operated via a robot that can store up to 35,000 medicines, prepare 12 prescriptions in a minute and can dispense 8,000 medicines in an hour.

The smart pharmacies have reduced waiting time to an average of 2.6 minutes, increasing the time to explain medication instructions to 5.65 minutes.

It’s cut down the processing time to get medicine from 22.5 minutes in 2016 to 7.9 minutes in 2018, and has saved the DHA saved Dhs3.48 million in two years.

Since its release in 2017, around 36 million items were barcoded and integrated in the system, and there’s been “zero dispensing errors in 2017 and 2018”.

The smart pharmacies can be found at Nadd Al Hamar Health Center, two smart pharmacies at Rashid Hospital that launched in early 2018, another in Latifa Hospital and one in Dubai Hospital.

His Excellency Humaid Al Qutami, Director General of the DHA has stated that the authority plans to adopt smart pharmacies in all its hospitals and primary healthcare centres.
Various locations including Nadd Al Hamar Health Center, Nadd Al Hamar (800 342); Rashid Hospital, Oud Metha (04 219 2000); Dubai Hospital, Deira (800 342); Latifa Hospital, Oud Metha Road (04 219 3000).

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The report was released by BCG in collaboration with the 2019 World Government Summit

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