Dubai malls to continue operating at 30 percent capacity, opening hours to increase after Ramadan

Changing rooms can now open, while “no refund/return policy” to be lifted

The Dubai Mall
The Dubai Mall

Dubai malls will be able to open as normal after Ramadan, according to new directives from the Dubai Government, reports Arabian Business.

Suggested operating hours after Ramadan in Dubai malls are from 10am until 10pm on weekdays and 10am until midnight on weekends, though malls must adhere to curfew timings announced by the Federal Government. Throughout Ramadan the opening hours continue to be noon until 10pm.

All previous protocols must be in place (click here for these) and malls must maintain a maximum occupancy of 30 percent, while 75 percent of the mall parking will be closed. Lifts must only be used by those with disabilities or for baby strollers, with a 30 percent maximum capacity. Children under 12 and adults over 60 are not permitted to enter the mall, in addition to individuals in the ‘high-risk’ category.

F&B outlets and food courts must also maintain 30 percent capacity and follow social distancing rules including having tables two metres apart.

The “No Refund/Return Policy” restriction to be removed going forwards, conditional to the items being sanitised and set aside for 24 hours before being sent or used by another customer.

Meanwhile restrictions on sales and promotions will also be lifted.

Changing rooms and fitting rooms can open, but all customers must wear a mask at all times, spend a maximum of ten minutes in the fitting room and can try on only five items.

Returned items not to be put back on the shelves or used by other customers, they must be put aside by the retailer for 24 hours and fitting rooms must be sterilised.

Meanwhile an update for offices states that offices will maintain the protocols previous announced (click here for more). They may operate for six hours during Ramadan, and normal hours thereafter, while adhering to curfew hours.

Occupancy can be maximum of 30 percent of staff, while no water dispensing machines are allowed and all coffee stations must be sanitised after every use or once every hour at minimum.

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