How to get a mobile phone in Dubai

5 simple steps to hooking up your mobile in Dubai

In order to get a mobile phone SIM you will need to sign up with Du ( or Etisalat (, the UAE’s only telecom companies. Here's how to do it:
1 Get your documents in order: you’ll need a completed application form for the required service that you can pick up from the sales office – Du and Etisalat locations are listed on their websites, plus Virgin Megastores and several of the city’s hypermarkets also sell SIM cards. You will also need a photocopy of your passport and residence visa.

2 Registering for a mobile SIM is fairly simple – there are pay-as-you-go options from Etisalat with new connections starting from Dhs70, while Du is slightly cheaper at Dh55 for the prepaid plan, as well as monthly contract options for post-paid billing.

3 Both Du and Etisalat charge 30fils per minute when making national calls, the only difference is that Du charges by the second.

4 Provided all the documents are in order, you’ll likely be given the new SIM card on the spot, often with token free credit with it.

5 Just slip the SIM into your existing phone and it should work fine, provided you’re using an unlocked handset. If you need to pick up a new phone, you’ll find a good selection at the Du and Etisalat centres, but you can easily get one from a nearby mall too.

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