Review: Sheraton Oman Hotel

A popular spot to stay for people visiting Muscat


Just like a dear, long-lost friend who you’d seen neither hide nor hair of for what seems like an aeon, the Sheraton Oman Hotel has come back into our lives – and it’s here to stay.

After almost a decade of renovation work, the iconic hotel is open for business and although its very familiar façade remains intact, the interior has had a complete makeover, concentrating mostly on guest rooms, public spaces and food and beverage outlets.

Among the most prominent of new features are the 38 Sheraton Club rooms and the addition of Al Defaya, the only lounge in Oman dedicated solely to those with early check-ins and late check-outs.

So how have the guests reacted to the return of an old buddy? “We’ve only had positive reactions, which is great,” says Jérémie Lannoy, a spokesperson for the hotel. “A few of the recurring ones are: people love the textures used and the attention to detail everywhere and they say we really managed to make the place lively and cosy at the same time.”

Although it’s still early days, the hotel has already welcomed back some of its old regulars, and hosted a wedding with 750 guests in the opulent Oman Ballroom – just 24 hours after the re-opening.

And despite there being one very clear reason why it would stand out in the Muscat market (it being the tallest building in the city and all) Lannoy believes that the hotel has plenty more to distinguish it from its rivals. “It’s about more than just a building and infrastructure,” he says. “It’s the service culture that will make the difference. At the core of the Sheraton experience is the will to make the travel effortless to all of our guests, and this is something that can only be achieved by excellence in service.”

After two months of intensive training, Lannoy feels the staff have exactly the tools they need to make everyone’s stay a pleasant one.

And if you love your food, make sure you pop into Asado. We’re told the ceviche and slow-cooked beef cheeks are fantastic…

From Dhs570 per room, per night (including breakfast). Ruwi, Muscat, Oman, (+968 2237 7777).

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A popular spot to stay for people visiting Muscat


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