Emirates has been named the world’s best airline again after TripAdvisor reviews deemed the carrier ahead of its industry peers.
The Dubai carrier was awarded Best Airline in the World at the TripAdvisor Travellers’ Choice Awards. But the fun didn’t stop there, the airline also picked up four additional awards across a range of categories – including best major airline for MEA, best economy class and best first class.
Emirates is used to picking up such accolades, but it’s the first time TripAdvisor – the popular social reviewing website – has recognised airlines as part of its annual awards ceremony. With TripAdvisor based purely on customer feedback, and not awards voting committees, it does lend more of an impartial edge to the accolade.
With that in mind, however, Emirates has drawn criticism from some quarters over its pricing policy in recent times. Chairman of Al Habtoor Group, Khalaf Al Habtoor, took to social media late last year to publicly question the Emirates policy of inflating charges for outbound flights from Dubai.
According to Arabian Business, Al Habtoor cited the cost of a first class ticket from Dubai to London was, at the time of his post, Dhs35,000 – while an indirect flight from Mumbai to London via Dubai was down at Dhs18,000.
Indeed, the question still remains over swollen prices for residents of the city. At the time of writing, a return economy flight from Dubai to London travelling in May comes in at Dhs2,700. Conversely, the same journey originating from London comes in at almost Dhs1,000 cheaper – listed by Emirates at £379 (Dhs1,729 with the exchange rate offered at time of writing).
Obviously the world’s best airline comes at a price, for Dubai residents.